• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. K

    Failed to update Panel

    The log file says... Internal error: File specified by 03e5ee20-99bc-a45a-d37a-e770d94a9217 was not found Message File specified by 03e5ee20-99bc-a45a-d37a-e770d94a9217 was not found File LogFile.php Line 36 Type Smb_Exception_NotFound System.... OS Linux...
  2. K

    scripts cannot connect - gateway problem?

    I started comparing files between a working plesk installation and the one that was failing to connect. Found that one of the ip's had subnet mask 255.255.0.0 Changed subnet mask to 255.255.255.128 and that seems to have fixed the connection issue. Haven't tested this fully yet but it is...
  3. K

    scripts cannot connect - gateway problem?

    Thanks for your response Igor. I had found similar instructions from a google search but this would only address the autoinstaller problem and not the other problems such as yum, wget, curl, and cpan not resolving hosts. But I did what you said anyway and got this error when logging in to...
  4. K

    scripts cannot connect - gateway problem?

    using terminal to try connect... Why?
  5. K

    scripts cannot connect - gateway problem?

    and here with plesk autoinstaller... update log
  6. K

    scripts cannot connect - gateway problem?

    using curl
  7. K

    scripts cannot connect - gateway problem?

    using wget...
  8. K

    scripts cannot connect - gateway problem?

    This is what I get if I try to update plesk... if I leave it long enough for the error message to print.
  9. K

    scripts cannot connect - gateway problem?

    Also: can't get plesk updates because login to parallels update never gets past the login submission. It just hangs there.
  10. K

    scripts cannot connect - gateway problem?

    Version Parallels Plesk Panel v10.4.4_build1013111102.18 os_CentOS 6 OS Linux 2.6.32-220.13.1.el6.x86_64 I was using an earlier version of plesk because of the issues with 10.4.4 and it was going fine. I recently upgraded to 10.4.4 and now I have lost connectivity. What I mean by that...
  11. K

    SSI erver-side includes - not working 10.4.4

    Never mind. As mentioned in another thread re: login problem, I have trashed the system and installed an earlier version of plesk. That solved this issue.
  12. K

    admin login failure

    Never mind, I trashed the system and started again with an older version of plesk. That solved all the problems I was having.
  13. K

    admin login failure

    Plesk panel 10.4.4 on centos. Password for plesk admin fails. /usr/local/psa/bin/admin --show-password gives me the same password that I'm already using. But it fails. How do I reset this password if I cannot login to plesk?
  14. K

    SSI erver-side includes - not working 10.4.4

    Is there somewhere that we can pay for support for Plesk? Do our monthly license fees entitle us to any support at all?
  15. K

    SSI erver-side includes - not working 10.4.4

    Hello once again. If anyone has a solution to start server-side includes on Plesk 10.4.4, I'd very much appreciate a run down on how you managed to get it working.
  16. K

    Scheduled Tasks not Working

    burnleyvic, you are a god! Cron is working now. Thankyou so much for helping this novice. Who would have guessed we had to unlock shell access for crontab from the command prompt even after we've given the accounts full shell access in the account setup. Thanks again. Your time...
  17. K

    Scheduled Tasks not Working

    The email just contained this -: /var/www/vhosts/mydomain.com/cgi-bin/test.sh: No such file or directory Thanks very much for your continued help on this.
  18. K

    Scheduled Tasks not Working

    I put the script in two different folders. First folder is /usr/local/bin which is in $PATH A cron with path /usr/local/bin/test.sh didn't create an outfile but sent me the email message that the directory/file wasn't found. If I open a terminal, and then bash /usr/local/bin/test.sh I get...
  19. K

    Scheduled Tasks not Working

    Thanks again burnleyvic. I did what you suggested. The email response is the same.
  20. K

    Scheduled Tasks not Working

    My workaround - leave crons not working on this server and trigger the scripts from the cron on a working server using LWP. Not the best solution by far.
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