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This was the problem. Parallels team took care of it for me. Thanks.

using <?php phpinfo(); ?> i see the mysql client api version is 5.0.51a

I just upgraded the plesk software from 10.x to recent 11.x. Upgrade went fine. Then when I tried to get in the business manager it seem to trying to upgrade that part, and bumping into this error: Error: Failed to upgrade Business Manager to version 11.0.9-1. See the log below for...

assigned full control permissions. that seem to have worked.

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Plesk panel 10.x IIS 7 I am trying to change permission on a folder. Logged in to plesk panel > Websites & Domains > File Manager > Browsed to the folder, clicked on the lock icon. Clicked on Advanced > All check boxes are greyed out, cannot select. Also getting this error on top of...

I am trying to install the support ticket application from plesk panel 10.4. During the installation it prompts if I like to install it on http://mydomain.com/osticket or https://mydomain.com/osticket Problem is https://mydomain.com/osticket gets a security warning, since plesk seem to...

Is there anybody could answer this!

nobody? this support forum doesnt make any sense!

I installed plesk control panel 10 few days ago on a IIS 7 machine. During the install it has installed mysql 5.1. which i can access via phpmysql via plesk control panel. Problem is I had another copy pf mysql 4.1 installed on the server before I have installed plesk. And that had some...

i got the store working. but the default store (from the customer and business manager) just have a single page with the plans to sell. *) how do we have more pages e.g. about, contact etc on the store? *) store seem to be on port 8443, why is that? does it mean this store is simply...

I have installed Customer & Business Manager, yes. I did set the hostname. After I set up a default subscription, i can view the site now. Now I have an empty website. If you could point some directions: How do I set up the site with hosting plans etc. I was hoping there would be a...

I am new to this, so this might be a stupid question to many. I am trying the plesk control panel on a windows server. I did setup the hostname as cp.mydomain.com But that doesnt seem to set the hostname for the PleskControlPanel website on IIS. Also I cant access the control panel via...