• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. A

    Getting 500 Error after WebPresence Builder Publish

    Hi Igor, Thanks for your reply. That fixes the issue but there's a missing step. I am getting this error from suexec_log cmd: cgi_wrapper [2012-09-18 23:57:58]: command cgi_wrapper not in docroot (10000) I checked my domain's vhosts file last_httpd.include and I see...
  2. A

    Getting 500 Error after WebPresence Builder Publish

    Hi Igor, Thanks for the quick reply. Forgive me for asking a detailed question, I am new to Plesk and I don't want to do something that would create a bigger issue for us later. Do I have to move all the files from /var/www/ to my new volume /home/www before I issue the command you've...
  3. A

    Getting 500 Error after WebPresence Builder Publish

    Igor, Thanks for your reply. Do you have a documentation for me to follow on how to move /var/www to a bigger volume? Thanks!
  4. A

    Getting 500 Error after WebPresence Builder Publish

    Hi Igor, I actually created a /home volume and symlinked /var/www to /home/www. Is that what's causing this issue? How do I fix it? The root volume is too small (8Gb) to contain /var/www in the long run. Thanks!
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    Getting 500 Error after WebPresence Builder Publish

    Hi Igor, Thanks for your reply. I am getting this from the error.log: [Fri Sep 14 23:50:31 2012] [warn] [client IP] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server [Fri Sep 14 23:50:31 2012] [error] [client IP] Premature end of script headers...
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    Getting 500 Error after WebPresence Builder Publish

    Hi Sakibs, I appreciate your reply thank you but would be nice if you know the answer can you point me directly to where it is in the documentation? It is like looking for a needle in a haystack. Thanks!
  7. A

    Getting 500 Error after WebPresence Builder Publish

    Hi There! I'm running Plesk 11 with Web Presence Builder and strange thing happens right after I publish WPB I get 500 Error. Have anyone encountered this issue before? Is there any settings that needs to be set first with Web Presence Builder? Thanks!
  8. A

    WHMCS v5.1.2 and Plesk 11 Integration

    Hi Adbi, Thanks again for your quick reply. Yes I already opened the ports in both WHCMS & Plesk servers. But I'm still getting the same error. Is there a way to check logs in Plesk for connection errors? Thanks!
  9. A

    WHMCS v5.1.2 and Plesk 11 Integration

    Hi Abdi, Thanks for your reply. Yes you are right, I added the Plesk server IP to API IP Access Restriction box and it seems to do something else and I'm getting a slightly different error: Order Accept Encountered Problems CURL Error: 7 - couldn't connect to host Before it was...
  10. A

    WHMCS v5.1.2 and Plesk 11 Integration

    Hi There! We're trying to integrate WHMCS/CPanel with our EC2 running Plesk but when tried to create the account, we're getting this error: Module Command Error CURL Error: 7 - couldn't connect to host We found forum post that suggests to open ports 2086/2087/8443 on both servers...
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    WebPresence Builder Error when launched

    Hi Dmitriy, Awesome! Thanks for your help! :)
  12. A

    WebPresence Builder Error when launched

    Hi Abdi, Thank you for your reply. I did not install Plesk and or the modules myself, actually I downloaded and installed a ready made EC2 image with Plesk by following this KB. I think web presence builder is not installed in the image Parallels provided. Since you are Plesk expert...
  13. A

    WebPresence Builder Error when launched

    Hi Igor, Any progress on this issue? My business partner want to go live with this but he needs web presence builder working for our multiple small website projects. Thanks!
  14. A

    WebPresence Builder Error when launched

    Hi Igor, I did your instruction and I get this for the first command: [INFO]Initializing the Web Presence Builder's database... [INFO]Creating database... [INFO]Updating the database user credentials... [INFO]The database already exists. then the second one runs after a...
  15. A

    WebPresence Builder Error when launched

    Hi There, We are testing Plesk 11.x on EC2 and the installation went smoothly following the instruction in this KB. We're testing Plesk because we are interested with the WebPresence Builder but it has a problem when launched, we're getting this error: Internal error: Undefined...
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