• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Resolved After update Ubuntu, I got DB-Errors

    Ok. I've done a lot and I think, I has fixed it so far. Issue will set to 'Resolved'
  2. S

    Resolved After update Ubuntu, I got DB-Errors

    In the meantime I restored the complete daily.dump. Service mysql is running and 'plesk repair db' shows 0 errors. But in mysql error.log are a lot of entries like this: [ERROR] InnoDB: Table `mysql`.`innodb_table_stats` not found. I've tried this Solution Unable to restore database backup...
  3. S

    Resolved After update Ubuntu, I got DB-Errors

    Hi to all, I updatet my Ubuntu from 14 to 16 with 'dist-upgrade'. While updateing I got a error with mysql like it's described here: How to perform dist-upgrade procedure on Linux server with Plesk? and here Dist-upgrade from Ubuntu 14 to 16 fails: Sub-process /usr/bin/dpkg returned an error...
  4. S

    Resolved No logrotate for fail2ban.log

    Hi Peter, thank you for your help. I have changed the permissions and the group of the /var/log-directory and now the logrotate works fine. Best regards Sabine
  5. S

    Resolved No logrotate for fail2ban.log

    Hi to all, on my server (Plesk Onyx v17.0.17 on Ubuntu 14.04.5 LTS) the fail2ban.log is quite large (more than 8 GB) and it seems, that the logrotate dosn't work correctly. With the command logrotate -d -f /etc/logrotate.d/fail2ban I got this errormessage error: skipping "/var/log/fail2ban.log"...
  6. S

    Resolved Error on Restore: "...Domain Service Web not exists..."

    Hi Igor, in the meantime I solved the problem. It was the same like the last restore, another error-message, but still the same problem. The solution ist to find here: http://kb.odin.com/en/115421
  7. S

    Resolved Error on Restore: "...Domain Service Web not exists..."

    Hi to all, is there nobody here with an idea to solve my problem? I really need help. Best regards Sabine
  8. S

    Resolved Error on Restore: "...Domain Service Web not exists..."

    Hi to all, the operating system on my server (openSUSE 13.1) and the running plesk-version (12.0) was very old and yesterday I started a new installation of all (Ubuntu 14.04 LTS 64bit + Plesk 12.5). After a successfully restore of my backups from 12.0 into 12.5, the next step is to upgrade to...
  9. S

    Plesk 12.5 RTM is out

    Hi! In the list of Supported Operating Systems I can't find OpenSuSe. Will it release later or is it not planned to release for this OS? Or do I understand something wrong? Regards Sabine
  10. S

    *** /etc/psa/plesk-cron.daily/50plesk-daily Failed (code=1) ***

    Good Morning Igor, it works. Thank you for your help and have a nice day. Sabine
  11. S

    *** /etc/psa/plesk-cron.daily/50plesk-daily Failed (code=1) ***

    Hi to all! Since 14th July I got this entry in my daily e-mail instead of *** /etc/psa/plesk-cron.daily/50plesk-daily Completed *** I've found out it is a mysql-problem and I tried to do a bootstrapper repair procedure, but it doesn't solve the problem. Here is the output: Started...
  12. S

    Horde authentication error

    Hi SoftCreatR, on my Server I've the same problem and no solution. Could you help me and post a desctiption how to update the builtin Horde to 5.2.2? This would be very nice. Thank you! Sabine
  13. S

    io-error in mysql.log

    Hi to all, my mysql-databaseserver is down now and failed to restart. This are the entries of my log: I found a hint to delete logs (http://omarusman.com/blog/tutorials/xampp-innodb-storage-engine-failed-windows8) but it doesn't solve my problem. Is nobody here with an idea?
  14. S

    io-error in mysql.log

    Hi to all! In my mysqld.log (on a open SUSE 12.2) I found this entries: 140420 9:47:11 InnoDB: Using Linux native AIO 140420 9:47:11 InnoDB: Warning: io_setup() failed with EAGAIN. Will make 5 attempts before giving up. InnoDB: Warning: io_setup() attempt 1 failed. InnoDB: Warning...
  15. S

    No login to plesk and some other sites

    Hi to all! It would be great, if someone has an answer how to solve the errors ('PleskMainDBException: DB query failed' and 'innodb-additional-mem-pool-size'). A nice day to all. Sabine
  16. S

    No login to plesk and some other sites

    Correction of my last post. In panel.log are entries now - like this: 'PleskMainDBException: DB query failed' It seems, bootstrapper.sh repair doesn't solve my problem.
  17. S

    No login to plesk and some other sites

    Hi IgorG, this helps a lot. Thank you so far. Plesk is running now and no entries in panel.log and mysqld.log. On watchdog-page all services are up. But it takes a long time to load pages from plesk and webmail or other sites run still into error. Other ideas? Thank you Sabine
  18. S

    No login to plesk and some other sites

    Hi IgorG, in /usr/local/psa/admin/logs/panel.log I found a lot of entries like 'PleskMainDBException: DB query failed' ' Unable to destroy session:MySQL query failed' and in /var/log/mysql/mysqld.log '[Warning] option 'innodb-buffer-pool-size': signed value 2097152 adjusted to 5242880'...
  19. S

    No login to plesk and some other sites

    Hi IgorG, thank you for your fast help. This link is really helpfull. Have a great day. Sabine
  20. S

    No login to plesk and some other sites

    Hi to all, after entering password in Pleskpage (myserver:8443) nothing happens, no login and no feedback. From webmail (horde) comes up no login-page. And some sites are not available (Service Temporarily Unavailable). Which service is missing? I have checked apache, nginx and psa - these...
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