• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. I

    about Grant the ALTER DATABASE permission to all Microsoft SQL Server database users

    Hi, Its advisable only to give permission to the individual user to have complete access of the individual DB that it is supposed to connect to.
  2. I

    Plesk Update fail

    Hi, Check if the current installation of MySQL is working fine.
  3. I

    How to disable https port on one domain?

    Hi, Check the IIS binding and make sure you remove the 443 bindings from this account. Give it a try.
  4. I

    Custom Port for Mysql 5.1 ( comes with Plesk installation )

    Hi, This is something that has never been tried, but if thought logically of this, then with plesk update, things might break. PSA will not be located and may cause issues. Its better you move the PSA DB also to the new install.
  5. I

    Plesk on a AD Member Server

    Hi, What FTP details you are using. Is this default plesk user or you created any custom FTP in the plesk that you are using?
  6. I

    Wordpress install: The 'mysql' extension was not found

    Hi, It kind of makes me like think modules are available and manual installation is okay, so the issue is with the application installer of the plesk. May it is using a different php.ini file to check for those modules.
  7. I

    Wordpress install: The 'mysql' extension was not found

    Hi, Check the version of PHP you are using from the Plesk >> Hosting Settings. Make sure you are checking the appropriate PHP configuration file according to the PHP version that is set in the Plesk.
  8. I

    Wordpress install created duplicate tables

    Hi, It seems the Wordpress installation did not go well. How did you installed it? Manually or through Plesk applications software?
  9. I

    Wordpress install: The 'mysql' extension was not found

    Hi, You will need to makes sure the PHP-mysql extension is enabled on your server. Check the PHP you are using and go to the configuration file and enable the below in it. extension=mysql.so additionally, also enable mysqli.so Wordpress installation will work properly once this PHP module...
  10. I

    Psaadm and Psacln privileges

    Hi, It will sound a bit wierd, but have a tried creating a user and assigning this user to psaadm group, so the user gets the previleges of this this group and may be you can try having assign this user to the file and check. Give it a try.
  11. I

    cdosys.dll issues via port 465

    Hi, I found out a similar situation when I patched for poodle vulnerability, but that was on linux, but patching Qmail was giving the error, but never found this one on the Windows. Can you please tell what mail server you are having on your server mailenable or smartermail? Not too sure, but...
  12. I

    Detailed Error messages not being displayed

    Hi, You did not mention what settings you exactly tried to enable it. You can check the below ones: Check the web.config for the codes. --- Web.config --- <configuration> <system.web> <customErrors mode="Off" /> </system.web> <system.webServer> <httpErrors errorMode="Detailed"...
  13. I

    Internal Server Error 500.0 when upload database backup file

    Hi, What do the event viewer tells. Have you checked it? Check the custom error logs. Could be related to fastcgi. Can you provide the logs?
  14. I

    Error Upgrade Plesk 9 for 11

    Hi, Is this the complete log file ? There has been lots of upgrade from the time Plesk 9 was used until now.. So you go to be very careful in doing the upgrade.
  15. I

    Plesk Licensing Server Issues for Plesk Windows

    Hi, Please check if you are able to connect to the ka.parallels.com on port 5224 from your Windows Server telnet ka.parallels.com 5224
  16. I

    Custom Hostname not re-directing to https

    Hi, http://<domain.com>:8880 may redirect to https://<domain.com>:8443. As far as I know "8443" itself is a secure port, so it has to be used with https. HTTP will be redirected to https, but when you use 8443, it actually considers to be secure, so it may not be redirecting. This has to be...
  17. I

    CSS and images won't load in Worpdress

    Hi, Please try giving 777 permission too because at times, wordpress folders does need full permissions. Can you point to the css and images that won't load?
  18. I

    Newbie Plesk Wordpress problems

    Hi, Try changing the document root through IIS to the wordpress folder. This way, the folder wordpress inside httpdocs will be treated as document root.
  19. I

    Syncing to an External SmarterMail Server

    Hi, You could think of having the external MX record of the server where the SmarterMail is present.
  20. I

    PHP Connecting over 'localhost' to MySQL very slow

    Hi, You mean to say you added both these lines at the same time to check? -------- bind-address=127.0.0.1 skip-name-resolve --------
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