• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    Issue Could not issue/renew Let`s Encrypt

    Same happening here. I have to renew the certs manually each time.
  2. R

    Resolved Is it possible to migrate mailbox passwords?

    Hi. Yes, the mailboxes migrated over but they contained no messages. I repeated the process with the last domain to be moved (my own). I created the domain and used the Plesk 'Mail Import' tool to migrate my own mailbox over. Before doing this, I made sure all mail was archived locally. This...
  3. R

    Resolved Is it possible to migrate mailbox passwords?

    Hi. Back again. Yes, the status of migration shows 'Imported' for each mailbox. However, 2 of the new mailboxes were configured as aliases on the old server and are now stand-alone. Sizes of all show as 4.00KB (apart from one as it is used constantly and fetched into G-Mail). See attached: 1...
  4. R

    Resolved Is it possible to migrate mailbox passwords?

    So, when I update the DNS for 'mail.domain.com' etc and the users' local IMAP mail clients synchronise with the new versions of the mailboxes, what will happen? There is no indication in the 'docs'. Will the users find all messages are removed from their local version? Why is this not explained...
  5. R

    Resolved Is it possible to migrate mailbox passwords?

    So, I've migrated a bunch of mailboxes with their login credentials from the 'Onyx' (old) server to the 'Obsidian' (new) one using the 'Mail Importing' facility on the new server. DNS records for 'mail.domain.com' etc (on a 3rd party domain ISP's nameserver) still point to the old server...
  6. R

    Resolved Is it possible to migrate mailbox passwords?

    That sounds like the kind of thing I was after! I will try that. Many thanks for that!
  7. R

    Resolved Is it possible to migrate mailbox passwords?

    Yes, but only briefly as, in the case of one of the domains, we do not want to migrate the website itself. The DNS for the site has already been switched to a 'cleaned up' version that iuses a much later version of PHP. This site updates with user data constantly (there is no 'going back')...
  8. R

    Resolved Is it possible to migrate mailbox passwords?

    I am migrating a number of domains from one server (Onyx) to another (Obsidian). Several use WordPress-based websites that have 100's of WP users, which is no problem as the encrypted passwords can be transferred from one user database to another. However, this appears to not be as easy with the...
  9. R

    Resolved Let's Encrypt cert not valid for webmail

    I've tried with all recent versions of Let's Encrypt (now LE 2.0.3). At the stage that the Plesk interface seems to work with the LE certs and reports that the various domains have webmail covered by them. But, email clients and webmail browsers seem to still disagree - they see the LE...
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