• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. C

    Issue DNS - Domain is not resolveable using Cloudflare CDN

    We have this problem also. How did you solve it?
  2. C

    Mail on domain aliases can not receive emails.

    Who can help us after 3 years?!!
  3. C

    Issue .tmp instead of .sql file in backups.

    Hello. We have a windows server 2008 R2 with running plesk 12.x on that. When we want to restore database backup, this error occurred: The following objects were not found in the backup file:nafisfiledata:mssql:localhost: And when we checked the backup files, we found that the backup files...
  4. C

    Mail on domain aliases can not receive emails.

    Greetings. After a day, we received an email on sender side (GMAIL) : Delivery to the following recipient failed permanently: info@alias.com Technical details of permanent failure: DNS Error: DNS server returned general failure ----- Original message ----- DKIM-Signature...
  5. C

    Mail on domain aliases can not receive emails.

    Hi everyone. We have a CentOS6.5 with 11.5 PLESK. There is a domain named domain.com and there is an alias domain on it that named alias.com and all check boxes of it (Mail,Web,Application and ...) are selected. When we send an email from GMAIL to info@domain.com, we receive it successfully...
  6. C

    How to reconfigure or repair plesk 11?

    Hi. We purchased the license from datacenter and they don't provide any technical support about third-party softwares. Parallels support team also need purchase ID for give support !! Best regards
  7. C

    How to reconfigure or repair plesk 11?

    Who can help me?
  8. C

    How to reconfigure or repair plesk 11?

    When I want to install Horde from PLESK add/remove component, this error shown. Error file attached.
  9. C

    How to reconfigure or repair plesk 11?

    Thank you so much. These packages erased after removing php-gd: psa-turba psa-imp psa-ingo psa-mnemo psa-roundcube psa-horde psa-kronolith psa-passwd How i can remove them completely and re-install them. When i tried to remove them by PLESK auto installer, this error occurred...
  10. C

    How to reconfigure or repair plesk 11?

    Hi. I wanted to remove php-gd, but it went to remove some PSA package, i pressed Ctrl+C to cancel the operation, but it seems that it removed some PSA packages(psa-horde, psa-passwd and some other that i forgot them). How i can repair or reconfigure it? Is there any reconfigure application same...
  11. C

    SQL SERVER 2008 R2 can't support UTF-8 records.

    It's simple. We installed PLESK by PLESK auto installer on a windows server 2008 R2. Customers create SQL SERVER database and when they want to insert UTF-8 characters (Such as Arabic), it store "?" character instead of UTF-8 characters.
  12. C

    SQL SERVER 2008 R2 can't support UTF-8 records.

    Hi. We installed PLESK 11.5 on a windows server 2008 R2 and every things are OK. But there is an issue about SQL SERVER 2008 R2 and it's that customers can not store their data on their databases in UTF-8 and their data store like this : ?????? What we should do? How we can enable UTF-8...
  13. C

    Restore 11.0.5 backup on 11.5.30.

    Thank you dear IgorG. Can you please explain more? We should do this before restoration? Best regards
  14. C

    Restore 11.0.5 backup on 11.5.30.

    Hi. We installed PLESK 11.5.30 on a windows server 2008 R2 64-bit. Our previous server was a windows server 2008 R2 64-bit with a PLESK 11.0.5, We copied Backup of our old server (From PLESK backup manager) to our new server repository. The backup file shown correctly in new server. When we...
  15. C

    Some folders are not hidden for users.

    Hi. We installed PLESK 11.0.5 on CentOS 6.4 64-bit. When we logged in as a customer, in File Manager we saw that all folders are showing for users, like "var","lib","lib64","bin" and ... How we can hide or un-accessible these folders for customers? Best regards
  16. C

    NGINX problem.

    There is no ListenPort option in /etc/nginx/nginx.conf.
  17. C

    NGINX problem.

    Is there any way to remove nginx completely form server and PLESK? We don't want to use nginx never.
  18. C

    NGINX problem.

    No. The error is there still ! We disabled NGINX and IPv6 also. Any idea?
  19. C

    NGINX problem.

    Hi. We installed Plesk 11.0.5 on a CentOS 6.4 X64, When we login to the admin area, this warning shown: New files of configuration for Apache web server were not built due to errors in configuration templates: nginx: [emerg] bind() to [2a01:4f8:162:4242::2]:80 failed (99: Cannot assign...
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