• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. F

    Resolved issue on plesk mail migrator

    hello I'm trying to impor mail but I have this error : Command execution failed on the local server with non-zero exit code. command: /usr/local/psa/admin/plib/modules/site-import/backend/lib/python/parallels/core/extras/mail-migrator/linux/mail-migrator migrate...
  2. F

    Issue DKIM not managed anymore

    Hi there ! usually, I disconnect mail service at domain level as mailboxes are not managed by plesk. But I need the DKIM for outgoing mails from website. so - "Use DKIM spam protection system to sign outgoing email messages" ---> enable - "Activate mail service on this domain" ---> disable...
  3. F

    Issue wildcard SSL/TLS certificate from Let's Encrypt issue - txt has to be updated

    ok so no other option to upodate the txt manually :( bad luck.
  4. F

    Issue wildcard SSL/TLS certificate from Let's Encrypt issue - txt has to be updated

    ok this is what I was afraid. I do not want to use plesk as authoritative DNS as centralizing to many services on a single point is not safe and consuming ressources which should be allowed to web applications. I did not see that we can sync local dns with external DNS, how can we manage that ...
  5. F

    Issue wildcard SSL/TLS certificate from Let's Encrypt issue - txt has to be updated

    Hello I have a problem with wildcard renewals. Plesk is requesting new TXT record when we try to renew the certificate (or maybe to each 2/3 renewals, not sure about it). So this is blocking at some point the automatic renewals. I have to go on domain, modify the txt entry, and then re issue on...
  6. F

    Issue bind9 prevent to upgrade

    yes but do you know why this service is still active even if bind has been uninstalled from plesk components ? is it used by another service ?
  7. F

    Issue bind9 prevent to upgrade

    Hello ! I have debian 10 with plesk obsidian. I do not use bind services, so, I do not have it installed on plesk services. But for some reason, bind9 is installed and prevent to upgrade properly : dpkg: error processing package bind9 (--configure): installed bind9 package post-installation...
  8. F

    Resolved dkim=none

    https://talk.plesk.com/threads/dkim-not-working-on-all-domains-with-same-configuration.359512/
  9. F

    Resolved dkim not working on all domains with same configuration

    ok after digging a bit more, I found using this command that some domains had no mail_handlers_control enabled. plesk sbin mail_handlers_control --list then, I went to each domain, disable and re enabled the dkim option with apply button and then, all domains are with handlers activated. dkim...
  10. F

    Resolved dkim not working on all domains with same configuration

    Hello DNS are externals, so I followed this guide :  How to get the DKIM public key from Plesk if DNS is not installed? then, some domains are working and other not with same configuration ! here are some screen of a domain which is not working : now at domain level : >> Mail service is...
  11. F

    Resolved dkim=none

    and funny part is that for same configuration, some websites are signing outgoing mails and other not !
  12. F

    Resolved dkim=none

    hello I configurated DNS and plesk as requested here :  How to get the DKIM public key from Plesk if DNS is not installed? but still, here are results in source messages : dkim=none so, basically, seems that the conf does not apply and messages are not signed. I re activated mail services as...
  13. F

    Issue access_ssl_log.processed not emptied

    Hello I found that all the .procesed log files are not emptied. they are rotated, but as it is not emptied all the rotated files are containing previous logs ! is there any specific configuration to empty those files at same time they are rotated ?! thx !
  14. F

    Issue SSL issue on plesk admin

    certificate has been installed with plesk letsencrypt, and I provided the differents steps/try I did. I though that forum was kind of support ? Where can I find those certificate in nginx/apache configuration ? maybe I can update them manually ?
  15. F

    Issue SSL issue on plesk admin

    no idea ?! :(
  16. F

    Issue SSL issue on plesk admin

    Hello I secured my plesk admin url with let's encrpyt certificate. it was ok untill now. but, the certificate expired and even if I renew it, it does not apply. I tried as well to rename, delete from pool and generate a new certificate, no luck, still the same I restarted apache and nginx, no...
  17. F

    Question change the default 301 redirect

    because I tried to use first the plesk functions, but maybe you're right, maybe plesk is not able to manage properly that.
  18. F

    Question change the default 301 redirect

    Hello I set up some domain alias with 301 redirect. I can see in vhost that all the path after old domain is kept for new domain. I would like to change that as both domains does not have same path structure, so need to redirect everything to homepage (except one single page, but let's play...
  19. F

    Resolved SFTP backup manager

    well, this is not exactly the case. I do not have any set up per-domain or per-subscription. Backups (full / incrementals) are at plesk level, so at server level. What I higlighted, is that even if configuration is at server level, when scheduled backups are on local server, we can do recover...
  20. F

    Resolved SFTP backup manager

    ok I can confirm now that issue is same with SFTP or FTPS. whatever the method, if backup is on distant server, customer will not see it.
Back
Top