• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. M

    Server went offline now none of my websites will load, they timeout.

    Someone pointed out that my plesk is insecure due to SSL. How can I get an SSL for my plesk and my plesk mail server? Do I have to have a wildcard SSL or what do I do? I would like it to be as secure as possible.
  2. M

    Server went offline now none of my websites will load, they timeout.

    Oh yeah, I don't have firewall installed then i believe. I'll contact my provider.
  3. M

    Server went offline now none of my websites will load, they timeout.

    Where do i find the firewall everyone is talking about in Plesk? I don't see it.
  4. M

    Server went offline now none of my websites will load, they timeout.

    Note if i try use my second name server as ns1.msdixon.co.uk it makes me insert an IP address which is the same to which it says: Please insert a unique IP address
  5. M

    Server went offline now none of my websites will load, they timeout.

    Yes I can see the https works but not http on my domains which is really odd. So I need to on msdixon.co.uk in plesk set a DNS record for ns.msdixon.co.uk and ns1.msdixon.co.uk and ensure my domain on my host points to both of these? The command you put to run returned this result: Chain...
  6. M

    Server went offline now none of my websites will load, they timeout.

    Well plesk block port 80 in this case?
  7. M

    Server went offline now none of my websites will load, they timeout.

    I don't understand it's worked for the past 6 months and ns.msdixon.co.uk as been working perfectly fine. If i ping ns.msdixon.co.uk i get a response. slv2.1and1.co.uk is what 1and1 tell us to have as our second name server when our primary name server points to our vps with plesk. I just...
  8. M

    Server went offline now none of my websites will load, they timeout.

    UFHH01 i'm new to this software, can we get in touch off the forums and you help me at all? Sorry if this inconveniences you. Skype: matid1994 Or I can provide you with my email.
  9. M

    Server went offline now none of my websites will load, they timeout.

    I tried restoring back 3 days, still no luck.
  10. M

    Server went offline now none of my websites will load, they timeout.

    Unless [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!? would cause it.
  11. M

    Server went offline now none of my websites will load, they timeout.

    I can't find any errors in the logs. I have also restarted the services to no luck.
  12. M

    Server went offline now none of my websites will load, they timeout.

    I am running Plesk Version: 12.0.18 on CentOS. Earlier today my service provider had a massive issue and my server was down for several hours. Upon it being back online i've restarted but now I cannot load any of my pages. I have 10 domains setup and if I ping their name servers or the server...
  13. M

    SPF Records for built in Plesk Email

    Hi, I have edited my domains DNS Servers to point to the Plesk VPS IP address, therefore my domain now works with my Plesk system, i have managed to use Roundcube's built in email to send email addresses perfectly. However this results in emails going to spam. I altered the DNS records in...
  14. M

    Plesk Webmail SMTP Error (250), Authentication Failed

    I removed the SMTP user and password which stopped this error but now i get something like this: SMTP Error (554): Failed to add recipient "mdixin14717@gmail.com" (5.7.1 <mdixin14717@gmail.com>: Relay access denied). Here is my SMTP configuation: // For example %n = mail.domain.tld, %t...
  15. M

    Plesk Webmail SMTP Error (250), Authentication Failed

    [26-Jun-2014 12:03:24 +0200]: SMTP Error: SMTP error: Authentication failure: SMTP server does not support authentication (Code: ) in /usr/share/psa-roundcube/program/lib/Roundcube/rcube.php on line 1497 (POST /roundcube/?_task=mail&_unlock=loading1403777086239&_lang=en_GB?_task=mail&_action=send)
  16. M

    Plesk Webmail SMTP Error (250), Authentication Failed

    I'm very much new to Plesk which is in this case installed on CentOS 6 and Plesk Version 12.0.18. Basically, I initially had trouble where everytime i tried to load webmail.domain.tld i would have a DNS error, I've resolved this by correcting the DNS settings on my domain and now i can login...
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