• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. M

    Resolved how to point 2 domainnames to the same documentroot httpdocs

    Thank you Martin, Solved my problem. Best regards, Nicolas
  2. M

    Resolved how to point 2 domainnames to the same documentroot httpdocs

    To enable a Prestashop multishop, i have to point 2 different domain names to the same document root. Please can someone point me the way to accomplish this? i tried with domain alias en redirect and modifying document root in panel.ini, but so far no luck. Best regards Nicolas
  3. M

    Issue Cannot login, mysqld won't start

    I still cannot acces Plesk, neither i can get to work Mysql due to an error in the database. So i went looking to see whether i could restore a backup of the psa database. I found that the database back ups are in /var/lib/psa/dumps . I saw that there were only small back ups after 19 February...
  4. M

    Issue Cannot login, mysqld won't start

    Hi Peter, I don't know if Plesk support will take the case as my plesk version is provided with my hosting account. I think i remember i filed some years ago a case which was refused for that reason. I should turn to my hosting provider, which however is not very cooperative to help. I also...
  5. M

    Issue Cannot login, mysqld won't start

    Hi Peter, I imagined already that this has something to do with a corrupt MySQL. I already tried mysql_upgrade but this gives me the same 2002 error. As i'm a beginner i need all the help i get to get the server going again. regards, Niek
  6. M

    Issue Cannot login, mysqld won't start

    hello, Without interfering on the server, i find myself with a server that doesn't respond any more. Cannot login to Plesk, i get this error: ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] No such file or directory When i try to start mysqld i'm getting this error: MySQl Daemon failed...
  7. M

    Resolved error after update mysql 5.1 to 5.6

    Hello, I updated plesk 12.5 successfully to Onyx. After that i wanted to update mysql 5.1 to 5.6. to do this i followed KB 213403429 on How to upgrade MySQL 5.5 to 5.6 in the section Centos 6 as i am on Centos 6.7. After the install Mysql start fails. When i try to connect to the plesk panel i...
  8. M

    Resolved 554 invalid DNS PTR resource record

    Thanks a lot Lloyd_mcse and Sergio, problem solved. Indeed it is possible to add the PTR record with 1&1. With my other vps's it was attributed automatically. best regards, Maniot
  9. M

    Resolved 554 invalid DNS PTR resource record

    I recently setup a server for a webshop with prestashop. The problem i have i cannot send email from the server, when i look into /var/spool/mail i see a lot of error like this: ----- The following addresses had permanent fatal errors ----- <email@domain.tld> (reason: 554-kundenserver.de...
  10. M

    Issue This server accepts RC4 cipher, but only with older protocol versions

    Finally succes! I can't figure out why but after enabling nginx and using the command: "plesk sbin pci_compliance_resolver --enable" it works and RC4 cipher is no longer a problem.
  11. M

    Issue This server accepts RC4 cipher, but only with older protocol versions

    Hi, Still no luck. As i understood using "plesk sbin pci_compliance_resolver --enable" should create "/etc/sw-cp-server/conf.d/pci-compliance.conf" but it doesn't! however my ssl.conf files are updated. I have ngnix disabled. My "etc/httpd/conf.d/ssl.conf" looks like: LoadModule ssl_module...
  12. M

    Issue This server accepts RC4 cipher, but only with older protocol versions

    Hi UFHH01, As mentioned i'm a bit worried about the fact that the file "/etc/sw-cp-server/conf.d/pci-compliance.conf" is missing. Could you sent me the contents of that file? I also changed the file "/etc/httpd/conf.d/ssl.conf" ,restarted the apache server and tested again on ssllabs...
  13. M

    Issue This server accepts RC4 cipher, but only with older protocol versions

    hello, I issued the command: plesk sbin pci_compliance_resolver --enable and restarted the server. the file pci-compliance.conf doesn't exist, however there is a file called .pci-compliance.conf.swp I'm using a Centos 6.7, so what would be the path to ssl.config? best regards, Maniot
  14. M

    Issue This server accepts RC4 cipher, but only with older protocol versions

    Hello, I recently upgraded plesk to 12.5.30 and after checking my ssl i've been capped to "B" on ssllabs for having:This server accepts RC4 cipher, but only with older protocol versions. I've searched the forum and the documentation but can't find how to disable RC4 cipher. I've followed the...
  15. M

    PleskFatalException: Unable to connect to database: mysql_connect(): No such file or directory (auth

    Nope, doesn't work neither. killing tasks doesn't work (no such process) I also noticed that there a lot of lines in the secure logs recently, could it be that the problems are caused by a hack? and if so what could i do about it?
  16. M

    PleskFatalException: Unable to connect to database: mysql_connect(): No such file or directory (auth

    Hello Igor, Thanks for your fast response. Unfortunately, it doesn't work. I'm getting the error: ERROR 2002 (HY000): Can't connect to local Mysql....... I noticed that Mysql.sock isn't created. I tried to restart the service mysqld, that doesn't change anything. If i stop the service and ask...
  17. M

    PleskFatalException: Unable to connect to database: mysql_connect(): No such file or directory (auth

    Hello, After an attempt to upgrade plesk from 11.5 to 12.5 which failed with an error that there wasn't enough diskspace i ended up with the error: PleskFatalException: Unable to connect to database: mysql_connect(): No such file or directory (auth.php:149). I looked into /var/lib/mysql for the...
  18. M

    setting up ssl on centos with sni

    Thanks cmaxwell!! You made my day! this did the trick, i had to add the rule secure web server. I've checked with qualys ssl labs and it's working, though there is a problem with poodle vulnerability. So next step to dive into. Once again thanks i learned a lot today best regards, Niek
  19. M

    setting up ssl on centos with sni

    this is how the firewall in virtuozzo looks like:<a href="http://www.screencast.com/t/YltYJsjFG">screen3</a> there is a possibility to add rules with: Advanced firewall mode with default policy Accept Advanced firewall mode with default policy Drop setup
  20. M

    setting up ssl on centos with sni

    I've subcribed a vps hosting plan a year ago, it consists of virtuozzo container with plesk 11.5.30 and Centos 6.4 The only place i've seen something about firewall is in the virtuozzo container but i don' t see anything about ports. The server hasn't been modified. Hope this information is usefull
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