• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    Error validating license external services

    Fabio, Has your problem resolved?
  2. J

    Error validating license when accessing external services

    Just so y'all can see the error, here's a link to a pic... http://driftwoodanimalclinic.com/wp-content/uploads/2015/03/plesk-license-error.jpg
  3. J

    Error validating license when accessing external services

    I'm actually setup as a Parallels partner. If I don't hear back from my sales rep by the end of the week, I may just purchase a license directly from the regular Parallels website, install it; and see what happens. Something tells me that will fix the issue. I'll let you know what happens. If...
  4. J

    Error validating license when accessing external services

    No. Unfortunately. I have had a message out to my sales rep at parallels since 03/10. I haven't heard back yet.
  5. J

    Error validating license when accessing external services

    Hi Igor. Thanks for the quick response. I agree that the issue is probably license related. The license did not come from a parallels partner, but directly from Parallels. I have reached out to my sales rep as you have suggested.
  6. J

    Undelivered mail returned to sender.

    Hi Manuel, Your mail server's IP needs to have a PTR record that points to a fully qualified domain name. What is the IP address that postfix is using? Is it 192.99.36.73 from the screen shot? If it is, then that IP has a compliant PTR record. The reverse is 73.36.99.192.in-addr.arpa. 86400...
  7. J

    Error validating license when accessing external services

    Greetings. My name is Jesse and I'm new to the forum. I'm not sure if it's a technical or a license issue. When I try to retrieve external services, such as purchase an ssl certificate or buy an application; I see the the following error: "Error: Error validating license." For example: If I...
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