• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Epic Voyage

    Resolved Could not issue/renew Let's Encrypt certificates for <customer>

    I thought I used to be able to edit posts to marked them as [Resolved], but do not see that option now. Both aspects of your solution are working great. Thanks again!
  2. Epic Voyage

    Resolved Could not issue/renew Let's Encrypt certificates for <customer>

    Those logs are extremely helpful! And the SSLIt! template was empty. I will mark this as resolved after confirming my next warning email. Thank you for the thorough solution!
  3. Epic Voyage

    Resolved Could not issue/renew Let's Encrypt certificates for <customer>

    Hi, I have an older server which has been upgraded to Plesk Obsidian. I am receiving SSL renewal failure emails, like the one attached, which refer to a customer in the subject line, but which have an empty body. There are no domains or subdomains listed. Is there a way to determine which...
  4. Epic Voyage

    Issue PHP imap_open + ADDTrust External CA Root Expiration

    For anyone else who runs into this, it appears to be an RHEL issue and can be temporarily worked around by editing /etc/pki/ca-trust/extracted/pem/tls-ca-bundle.pem to remove this certificate: # AddTrust External Root -----BEGIN CERTIFICATE-----...
  5. Epic Voyage

    Issue PHP imap_open + ADDTrust External CA Root Expiration

    Today I have started to receive these errors for a PHP script which connects to the Plesk IMAP server: It does appear that the root certificate expires today, but certificates are supposed to be cross-signed. This error is occurring when calling PHP's imap_open function, so it looks like a...
  6. Epic Voyage

    Question Create Reseller Name Servers?

    The reseller forgot they had set this up and I was called in to fix it.
  7. Epic Voyage

    Question Create Reseller Name Servers?

    Using custom nameserver names adds an extra layer to the DNS configuration for the server. I recently saw some websites go offline when a server was migrated quickly (not enough testing) and nobody remembered the glue records. You need somebody around all the time who will remember customized...
  8. Epic Voyage

    Resolved Force SSL Renewal For Domains

    Hello All, I am using SSL It! on Plesk Obsidian and have quite a few certificates which were generated through Let's Encrypt. Let's Encrypt has found a bug in their issuance service and is revoking a number of their certificates tomorrow. Is there a quick and easy way to renew all of the...
  9. Epic Voyage

    Resolved Let's Encrypt Timeout During Renewal

    The answer will depend on your operating system, and is not something you can fix inside of Plesk. For us, on CentOS, we had to get the configuration resolved in /etc/sysconfig/network-scripts/ifcfg-eth0.
  10. Epic Voyage

    Question Disable Smart static files processing

    I found this topic while looking for a solution to this question on Plesk 17. It is not very attractive to click through every domain to update this setting. Here is one way to automate this. YMMV: - Tools & Settings - Database Servers - On the right side of the "Databases" column, click on...
  11. Epic Voyage

    Resolved Httpd not starting

    Your issue sounds similar to one that I had. You may take a look at this help article: Apache is down after SELinux update
  12. Epic Voyage

    Resolved Let's Encrypt Timeout During Renewal

    I'm just going to put this here so that other people can find it. I had a server fail to renew its SSL Certficates from Let's Encrypt, and it gave us the following error when we tried to renew from the command line or web interface: [2017-06-17 07:58:09] ERR [extension/letsencrypt] Cannot renew...
  13. Epic Voyage

    Call to a member function capability() on migration

    Any luck on this, radcom? It seems that I am in the same boat with a transfer from a Plesk 11.x install to 12.x.
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