• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. A

    Resolved API call failed: HTTP Error 500: Internal Server Error

    I disabled the extension, which didn't work, then removed it, which *did* work. Thanks.
  2. A

    Resolved API call failed: HTTP Error 500: Internal Server Error

    Good call. I'll give that a try, and report back.
  3. A

    Resolved API call failed: HTTP Error 500: Internal Server Error

    As I understand it, dgri-report is a Docker process. But I have completely removed Docker from my server and the issue persists, with hourly errors. I'm convinced that the issue stems from last night's 140+ component updates.
  4. A

    Resolved API call failed: HTTP Error 500: Internal Server Error

    Sadly not, removed Docker but error persists.
  5. A

    Resolved API call failed: HTTP Error 500: Internal Server Error

    Same error from Cron at 22 minutes past the hour here, Plesk 18.0.26 on Centos v7.
  6. A

    Error: Connection to the database server failed: Operation CREATE USER failed for

    Nothing is logged to the mysql error log or the general query log (which I temporarily enabled). Nothing in sw-cp-server/error_log either. Which is unhelpful, I know. Adrian.
  7. A

    Error: Connection to the database server failed: Operation CREATE USER failed for

    I'm experiencing this issue when creating a mysql database and user together, or when adding a user to a database: Error: Connection to the database server failed: Operation CREATE USER failed for 'db-user-name'@'localhost' Probably related, if I try; plesk repair mysql from ssh, I get errors...
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