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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. S

    Resolved Unable to generate the web server configuration error

    Log file was referencing to it so was curious what it contains Yep I figured :) Thank you for confirming. Noticed the .conf at the end of file. Looks like the domain was added as subdomain initially, not sure why everything was not removed when client deleted domain Repair gave me same...
  2. S

    Resolved Unable to generate the web server configuration error

    Can I run Plesk repair utility to fix the issue below? Received the following email alert. I opened the Abstract.php file on the server and there is just a bunch of characters that does not make any sense? Is this standard in Plesk? Unable to generate the web server configuration file on the...
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    Question service plan 502 bad gateway

    Thank you Peter. I have enabled debugging. I don't see any specific error message relating to this event. I don't see any fail messages in the log either. Uploaded log here, can you please have a look to see if you can see what is causing the problem? gist:324e3a376f0f27308c026a33187754e4 ·...
  4. S

    Question service plan 502 bad gateway

    Apologies for only replying now. I have done the plesk repair installation but I am having the same issue. Please see screenshot below. Any idea what might be causing this? image.png
  5. S

    Question service plan 502 bad gateway

    Thank you Peter. Think you mentioned to me previously but running the "# plesk repair installation" command won't change any existing configuration in Plesk , correct?
  6. S

    Question service plan 502 bad gateway

    I have been using one subscription for all my domains. Decided to split them into additional subscriptions so I can control the resources. The only problem is when I try to add service plan I get 502 bad gateway error? I suspect the /admin page might not be there because I don't see it in...
  7. S

    Question MySQL memory usage - Health Monitoring

    OS: Ubuntu 14.04.5 LTS Product: Plesk Onyx 17.5.3 Update #14 , last updated at July 23, 2017 08:33 PM I managed to get Health Monitoring installed on Plesk. Noticed MySQL memory usage is very high. How can I determine what is causing this? I limited memory usage on each domain but still see the...
  8. S

    Resolved Error when trying to install server health monitor

    After server restart and running installer again I managed to get it working again. Thank you for your support.
  9. S

    Resolved resources monitor for individual domains

    Ok thank you. Yes I am using Ubuntu 14.04.5 LTS‬.
  10. S

    Resolved System update errors Plesk

    Hi Peter, Please see below: nginx: the configuration file /etc/nginx/nginx.conf syntax is ok nginx: configuration file /etc/nginx/nginx.conf test is successful
  11. S

    Resolved resources monitor for individual domains

    Thank you for getting back to me. This component is not showing in my list? Please see screenshot: Screen Shot 2017-07-23 at 17.54.29.png
  12. S

    Resolved resources monitor for individual domains

    Plesk version: Plesk Onyx 17.0.17 Update #29 Is it possible to limit and monitor resources for individual domains? Noticed some domains are using more resources than other domains and causes my server resources to be depleted. I want to limit each individual domain if possible? Does Plesk have...
  13. S

    Resolved Error when trying to install server health monitor

    Plesk version: Plesk Onyx 17.0.17 Update #29 I am receiving the following error message when trying to install the server health monitor component in Plesk: The following packages have unmet dependencies: psa-health-monitor : Depends: plesk-core (>= 17.0.17) but it is not going to be installed...
  14. S

    Resolved System update errors Plesk

    Hi Peter, Thank you for the reply. I don't see any specific errors which I can use to troubleshoot this problem. I ran the 'plesk repair installation' command again. See extract from error I received below: WARNING! Some problems are found during reload service nginx(see log file...
  15. S

    Resolved System update errors Plesk

    I have been receiving an error message from the package manager summary notification since yesterday. Did some research but not sure if this is the same as the error I am receiving reason being I don't see full error message and location on the summary. Is this a similar situation to what I am...
  16. S

    Resolved Package Manager updater notification

    Yep my thoughts exactly :) Here is the full notification I received by email: Hello, ##### Some problems occurred with the System Updates tool on your server ##### Please resolve them manually. Reason: 2017-07-02 05:26:47 INFO: pum is called with arguments: ['--list', '--repo-info', '--json']
  17. S

    Resolved Package Manager updater notification

    I got the following message: How can this be resolved? I remember I got this a previous time as well and after a restart I have not received it again. This is the first time since again.
  18. S

    Resolved mysql upgrade

    Ah got it thank you. When I enter the shadow command, is that whole line the password?
  19. S

    Resolved mysql upgrade

    Ah didnt see the 2 commands. Root user disabled, this user is in the root group. When I run the command without sudo it is not working. Also tried the command as suggested. Please see message below: sudo] password for stephangriesel: cat: /etc/psa/.psa.shadow: Permission denied Error: Failed...
  20. S

    Resolved mysql upgrade

    I have followed this guide to upgrade MySQL: How to upgrade MySQL 5.5 to 5.6/5.7 on Linux All looks good but the last step does not want to complete: 7. Upgrade MySQL databases: # MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql_upgrade -uadmin This is the message I get when trying to run this...
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