• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Ekushey

    Issue Incoming email issue from Twitter and Instagram

    Facing an weird issue, emails from Twitter and Instagram aren't arriving, though emails from everywhere else are coming fine. There are multiple domains / accounts on the server, they are all having the same issue. Didn't find anything related on /var/log/maillog, unsure why this might be...
  2. Ekushey

    Question Extract tar.gz from file manager

    I wonder why GoDaddy techs installed an older version of Plesk on a fresh server... is Onyx license fee cheaper than Obsidian?
  3. Ekushey

    Question Extract tar.gz from file manager

    Thanks for your reply. I've already extracted the file via SSH, however it'll be good to get a confirmation from Plesk staff as I'll need up to upload more such compressed files in the future.
  4. Ekushey

    Question Extract tar.gz from file manager

    Using Plesk Onyx v17.8.11 on a fresh server. Unable to extract the tar.gz, I don't remember seeing this before on any Plesk servers I worked on. Any help to get it resolved?
  5. Ekushey

    Question ImunifyAV antivirus backup folder?

    I scanned and cleaned some files with ImunifyAV, now I'm trying to figure out where it kept the original files... can someone kindly let me know the path of it's backup folder?
  6. Ekushey

    Question Domain served outside of Plesk - how?

    Doesn't sound possible to me without breaking Plesk. :eek:
  7. Ekushey

    Question High Apache Memory Usage

    Apache is using less than 5GB of memory and you have 64GB on system, so not seeing anything wrong with it.
  8. Ekushey

    Resolved Install, Update inactive!

    Oh I understand now, I thought I made some kind of config error that made them inactive! Thanks for explaining!
  9. Ekushey

    Resolved Install, Update inactive!

    Nothing specific to be honest, but doesn't these 2 inactive buttons have a purpose? Are they only active when an update is available?
  10. Ekushey

    Resolved Install, Update inactive!

    Why are these options inactive? What can I do to get them working? :(
  11. Ekushey

    Question Make new PHP version default for all sites

    Many thanks, this will come useful for me in the future!
  12. Ekushey

    Resolved Nginx config for WordPress rewrite rules

    I didn't knew about it, looks very useful!
  13. Ekushey

    Question Make new PHP version default for all sites

    Thanks UFHH01, I found that after posting this and changed the PHP version on the hosting plans all the domains were under. However, it didn't work, so unable to find any other option I had to manually edit the PHP version from domain list page.
  14. Ekushey

    Question Make new PHP version default for all sites

    Hello, I had PHP 5.3 on Plesk 12.5, and I've installed PHP 5.6 in addition to that. Now is there a way to make the new PHP 5.6 the default version for all sites running on the server? Changing it manually for all sites will be time consuming. Thanks!
  15. Ekushey

    Resolved Some emails arriving, some getting bounced back

    Thank you for your reply! I was able to solve it, it wasn't actually related to Plesk, but a DNS issue which I initially overlooked.
  16. Ekushey

    Resolved Some emails arriving, some getting bounced back

    I've a weird problem. When someone sends me an email, some arrive, but some get bounced back with the following message: "Siamo spiacenti, non esiste nessun utente con questo nome / Sorry, no user here by that name" I tested by sending from my Gmail account, sometimes they are delivered (I...
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