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This isn't really a Plesk problem, but: You need to setup rDNS. If "web.domain.co.uk" is your real hostname then your IP would be 62.141.32.200 But 62.141.32.200 doesn't have a rDNS. Better you contact your hosting provider.

So you have two versions of php: 7.3 and 7.4 Depending which you want to use you might try: /opt/plesk/php/7.4/bin/php /var/www/vhosts/example.com/httpdocs/mymautic/app/console mautic:segments:update

If you didnt install the OS PHP Version the only php binaries are usually in /opt Try this (when logged in via ssh): ls -l /opt/plesk/php/*/bin/php*

Tried that and deleting the "disabled=1" tag lets you edit the fields again. Plesk even says after hitting "ok" that it changed the settings - however the login and password are (in the database?) still the same. So it seems only solution is not to change passwords or you have to re-install ;)

Not really elegant, but yes, that works ;)

When I put the login and password credentials into the corresponding text fields (spamexperts / settings ): SpamFilter API username SpamFilter API password they are disabled afterwards. So it is impossible to change them. Any idea how to make changes to those fields? Thanks!