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Thank you for your response. However, we were able to solve the issue using the command: plesk bin scheduler, which allowed us to manage the cron jobs via CLI as needed. May I kindly ask why this option was not mentioned?

Is there a way to update the list of cron jobs via the CLI console? I have already executed several commands. For example, when I enter: plesk sbin crontabmng get root I see the following list: MAILTO="" */10 * * * * /opt/enerspace/daily-scripts/fix_errors/start.sh...

Hi, we are still experiencing an issue with some customers where the certificates are not being created automatically. When we go to the corresponding page, the following error appears: Do we need to reset something here? This is now the third time we've had the same issue with this...

New design: Old design:

Hi, starting with the latest version, the database overview has been adjusted. This adjustment is described with the words: The new interface is modern, robust, and user-friendly. I am a frontend developer myself and I cannot agree with this. The new interface looks uglier than the old one...

Hi everyone, I’ve encountered a strange behavior on one of my mail servers and I’m wondering if anyone else has experienced something similar – or if this might actually be a bug. When I send an email from an existing account (e.g. abc@mydomain.com) to a non-existent mailbox on a third-party...

Hallo @alvarezcruz und @Sebahat.hadzhi, MariaDB [psa]> SELECT `Modules`.* FROM `Modules` WHERE (`name` = ''); +-----+------+----------+-----------------------+---------+---------+---------------------------------------------------+------+-------------------+--------+--------+ | id | name |...

Hi @alvarezcruz , No, unfortunately not. plesk repair all -y has already been executed multiple times.

Hi @alvarezcruz , root@XXX ~ # ls -l /usr/local/psa/admin/plib/CommonPanel/Controller/Action/Backup/Trait.php -rw-r--r-- 1 root root 103K 19. Mär 10:06 /usr/local/psa/admin/plib/CommonPanel/Controller/Action/Backup/Trait.php

Hi @alvarezcruz , root@XXX ~ # ls -ld /usr/local/psa/PMM/tasks && ls -l /usr/local/psa/PMM/tasks/ drwxr-x--- 2 root root 4.0K 15. Apr 09:22 /usr/local/psa/PMM/tasks insgesamt 208K -rw-r--r-- 1 root root 204K 15. Apr 09:22 tasks.db root@XXX~ # ls -ld /usr/local/psa/PMM && ls -l...

Hi @Sebahat.hadzhi, Here the log file: [2025-04-14 18:28:45.536] 102907:67fd37bd7c54a DEBUG [dbquery] [73] SQL: SELECT `Modules`.* FROM `Modules` WHERE (`name` = '') [2025-04-14 18:28:45.536] 102907:67fd37bd7c54a DEBUG [dbquery] [73] END: 0.00003 sec [2025-04-14 18:28:45.536]...

Hi @Sebahat.hadzhi, what should I look for in the log files?

There is a difference between moving to the trash and deleting the inbox. This also happens, for example, when retrieving the mailbox via POP3.

Hello everyone, I have the problem that when I go to the Backup Manager as user: admin and click on "Back Up", I end up on the dashboard with the error message: "Warning: Permission denied." However, backups can be carried out via CLI and scheduled. Does anyone have an idea what this could be...

Why is this feature important? Many of our customers order vServers with 100GB to 300GB of storage space. In most cases, customers switch to vServers due to a lack of space. It is therefore not uncommon for these machines to be filled up to 90%-95% by the customer. In such cases, no backups can...

Thank you for your response. However, there is also a significant difference between CIFS and SSHFS. With SSHFS, only the process that attempts to set the file permissions needs to be adjusted. I believe the adjustments for SSHFS are less extensive than for CIFS. This post was primarily about...

Hi, The files can be created even if they later have the fixed assigned user: Mount Option: sshfs -o IdentityFile=~/.ssh/$_ssh_key_name -o allow_other,idmap=user ${_sshSUBUSER}@${_host}:/ ${_backuptmpFolder} Alternative for testing: sshfs -o IdentityFile=~/.ssh/$_ssh_key_name -o...

No, but the same error will occur there as well. It is essentially what we have already implemented.

The remote storage is a storage box from Hetzner. These generally do not support the customization of user permissions, regardless of whether via CIFS or SSHFS. Nevertheless, it remains unclear to me why Plesk completely aborts the backup at this point. There seems to be no obvious reason for this.

This is not a permissions issue. The process actively attempts to change the user, which is not possible with a CIFS/SSHFS mount and results in an error. Even if the user and group of all files are set to psaadm and the permissions of the directory and files under /var/lib/psa/backup_tmp are set...