• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. C

    Question osdetect failed: Error: Cannot determine version scanning ""

    ls -al /etc/redhat-release lrwxrwxrwx 1 root root 14 Jun 6 2024 /etc/redhat-release -> centos-release rpm -V centos-release S.5...... c /etc/issue S.5...... c /etc/issue.net S.5....T. c /etc/yum.repos.d/CentOS-Base.repo S.5....T. c /etc/yum.repos.d/CentOS-CR.repo .......T. c...
  2. C

    Question osdetect failed: Error: Cannot determine version scanning ""

    Hello mizar, none of the named files exists on my system. Plesk seems to read the information from another location.
  3. C

    Question osdetect failed: Error: Cannot determine version scanning ""

    Hello mizar, it seems not as the file is existent with correct content: CentOS Linux release 7.9.2009 (Core)
  4. C

    Question osdetect failed: Error: Cannot determine version scanning ""

    Hi all, which files or database tables does plesk use to determine th ecurrent OS ? I have the problem that i can not install updates or plugins due to the named error: Fehler: osdetect failed: Error: Cannot determine version scanning "" But: the "standard" files exist and show correct...
  5. C

    Question docker mariadb location of configuration file

    Hi, when i use MariaDB with the Plesk Docker extension where to pass different configuration settings? Tried with environment variables in the settings interface inside Plesk but those seem not to be provided. I mean settings like heap table size, query_cache, tmp_table_size etc.pp. which...
  6. C

    Issue Roundcube does not show used storage space

    I have a couple of mailboxes where the used storage inside Roundcube is not displayed, only "unknown". It seems it is a problem with huge mailboxes where more than 1 GB is used. On same domain another mailbox with only 40 MB it is fine. How to solve that?
  7. C

    Forwarded to devs Backup “Exclude log files” checkbox not working

    Hi Peter, thanks a lot for that :-)
  8. C

    Forwarded to devs Backup “Exclude log files” checkbox not working

    We have set up a new server and on scheduled backup there is a setting to exclude all log files from backups. When activating the “Exclude log files” checkbox and saving it, the option is still not active after refresh or opening the site again. Can anyone confirm that there is a bug?
  9. C

    Issue Cronjob for Ruby script not working

    Hi all I wanted to use a cronjob configured in plesk to run a script in ruby (minuteman.rb). But I am not able to get it not working. Tried different paths but the cron fails. E.g: - /opt/plesk/ruby/3.2.1/bin/ruby: No such file or directory" - /opt/plesk/ruby/3.2.1/bin/: bad interpreter: No...
  10. C

    Input Roundcube 1.6.0 official released

    I have to add that i am using CentOS 7 - isn't it supported there?
  11. C

    Input Roundcube 1.6.0 official released

    Hi, i have updated to the newest Obsidian 18.0.47 Update #1 - but after login in Roundcube still the old version is visible, no update to 1.6.0 ??
  12. C

    Resolved Problem update plesk

    Yes, of course. But using the cli command does not present a newer version: # plesk installer update You already have the latest version of product(s) and all the selected components installed. Installation will not continue. # plesk installer upgrade Detecting installed product components...
  13. C

    Resolved Problem update plesk

    Hi, how to give plesk the info to use "18.0.43 Update 1" ? When trying to update the panel, the problem described still remains Fatal error during packages installation: [u'ERROR with transaction check vs depsolve:', 'mariadb-server >= 5.0.60 is needed by...
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    Issue Webmail performance interferes Website performance - Tuning tipps?

    Thanks Peter for the hint, it seems it is PHP related in some case:-( $ top PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 11524 xxxxxx 20 0 873232 156200 81504 S 31.8 1.0 0:08.55 php-fpm 11527 xxxxxx 20 0 875196 157452 81488 S 28.8 1.0 0:08.55...
  15. C

    Issue Webmail performance interferes Website performance - Tuning tipps?

    That is right but version 1.5 has PHP 8.0 support which the 1.4.x provided with plesk doesn't.
  16. C

    Issue Webmail performance interferes Website performance - Tuning tipps?

    Following situation: We have a bigger online shop with PHP 7.4 FPM and Nginx + Nginx Cache currently. The performance slows down from time to time, especially when using Webmail (Roundcube) in parallel. In roundcube timeouts occur, opening mails is as well very slow and at the same time the...
  17. C

    Question How to setup JIT compile for php8

    I am wondering why the default parameters are not visible in the server wide php.ini for Jit, neither for php 8.0 nor for 8.1 Is there a reason for that?
  18. C

    Forwarded to devs Caching_sha2_password when connecting to remote MySQL 8 server(s)

    Error still remaining with Plesk Obsidian 18.0.40 Update 1
  19. C

    Forwarded to devs Caching_sha2_password when connecting to remote MySQL 8 server(s)

    Just wondering if there is an update on this? Regarding to the changelog for Plesk Obsidian 18.0.38, Updated sw-engine PHP to version 7.4.22. But I still get the named error, when trying to connect to the database with MySQL 8.0.25 on CentOs 7.9 ERROR 2059 (HY000): Authentication plugin...
  20. C

    Question Ruby and NodeJS for user space (chrooted) not working

    Hi, I wanted to use the latest Ruby 2.7 and NodeJS 14 versions but didn't get them work for the user space. I installed them (before the new extension supported auto-upgrade). First installed the latest Ruby 2.7 on Plesk Obsidian. mkdir -p "$(rbenv root)"/plugins git clone...
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