• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. S

    Resolved Spamassassin : bayes: cannot open bayes databases / R/O: tie failed:

    Have been getting a bit of SPAM so checked the mailog. Found the following error: Apr 23 12:25:50 XXXX spamd[3974253]: bayes: cannot open bayes databases /var/qmail/mailnames/EXAMPLE.COMk/chris/.spamassassin/bayes_* R/O: tie failed: I'm guessing it is a permissions issue - any ideas?
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    Resolved Let's Encrypt doesn't work if hosting type Forwarding is selected

    I had this problem because I hadn't enabled SSL / HTTPS support on the domain. Doh!
  3. S

    Question Modsecurity + GeoIP rule not working

    OK. I setup a modsecurity debug log and this is what I am getting for my geo lookups: No geo data for "IP_ADDRESS_HERE" (country 0) I have also installed geoiplookup which I presume uses the same GeoIP.dat file and this works fine...
  4. S

    Question Modsecurity + GeoIP rule not working

    I'm trying to get the following rule to work but it seems to do nothing: # Test IP address and block by country code SecGeoLookupDb /usr/share/GeoIP/GeoIP.dat SecRule REMOTE_ADDR "@geoLookup" "chain,id:20,drop,msg:'Block China IP address'" SecRule GEO:COUNTRY_CODE "@streq CN HK" I have had the...
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    Resolved Can't access SSL/HTTPS sites on server

    OK, ignore all the above. My hosting company Ionos seem to think it is a good idea to not allow port 443 on their default firewall (additional to Plesk firewall). Can't believe that in this day and age they would do that....
  6. S

    Resolved Can't access SSL/HTTPS sites on server

    Just re-imaged the server and this is still not working... Sites work fine on https, but as soon as I go to https version I get nothing. Getting lots of these in the logs too: AH01909: lists:443:0 server certificate does NOT include an ID which matches the server name This is a brand new...
  7. S

    Resolved Can't access SSL/HTTPS sites on server

    Hi, I'm setting up a new Plesk server. I transferred over a few domains from the old box and some worked fine, others didn't. I'm running Apache and Nginx. All the non-https ones are OK, but none of the https ones are working. Another strange thing is the domain names resolve fine wherever I...
  8. S

    Issue Modsecurity: collections_remove_stale: Failed deleting collection

    Seems OK when I run the other rulesets (OSWAP / Atom)
  9. S

    Issue Mod_Security IP persistent storage massive

    I found the errors in both the audit log and the apache logs. This only started happening to me when I changed over to the Comodo ruleset. When I use the OSWAP ruleset it bans practically everything but the ip.pag file doesn't grow. Makes me wonder if the issue is with the Comodo ruleset. I...
  10. S

    Issue Mod_Security IP persistent storage massive

    Where you getting errors along the lines of "Message: collections_remove_stale: Failed deleting collection" with this issue? And did you manage to fix it? Also, which ruleset were you running?
  11. S

    Issue Modsecurity: collections_remove_stale: Failed deleting collection

    Am running Plesk 12.5.30 on Centos 7 I just changed my Modsecurity to the Comodo ruleset. This seemed to work fine initially but now the log is full of errors like this: Message: collections_remove_stale: Failed deleting collection (name "ip", key...
  12. S

    Question nginx returns 404 on URLs with trailing slash

    I have looked into this and couldn't find a solution that dealt with wildcard urls followed by trailing slash, was Plesk specific or that I could understand. Basically I have a few sites that have a directory style structure for locations. E.g. /europe/paris/france/ and that trailing slash is...
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