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Hello We've had a disaster with our windows server, we think a windows update corrupted the system. The data centre has spent the past few days trying to revive the OS, but we've had to start from scratch. Our old server setup was: x2 SSD drives in raid 0 Plesk backed up to another internal...

Hi - I'm having disk i/o issues on my server. So I've had an NVMe drive installed for testing. Would it be possible to configure one domain/account to use the new drive rather than change the virtual hosts location for all domains using the Plesk reconfigurator ?

Upgrading from 18.0.27 to 18.0.28 using the command line. Upgrade stuck at upgrading core components. Now plesk is offline with 404 error. Tried running # plesk installer --select-release-current --reinstall-patch --upgrade-installed-components But still stuck on plesk core upgrade. See...

Excellent - that has worked. Thanks once again Igor.

Hi Igor, Thanks for the reply. That's the first thing I did - but Plesk isn't picking up the new version for some reason ?

Hi - I'm having issues with ASP.NET support on new server. Plesk is showing 4.7.2 on the new server and 4.8 on the old server which is causing issues with the website I'm hosting. See attached. How do I update to 4.8 - I cannot find the option anywhere ? Many thanks New server Old server

Plesk has always been behind when it comes to backups. Slightly improved when they released dropbox backups, but even that didn't work. Now with 17.8 we have a whole host of cloud backup options which is long overdue. So I started to configure my accounts to use Amazon S3. Manually backed them...

I had the same problem. My domain is split - website hosted on Plesk server - email hosted externally. Plesk was trying to deliver the admin mail internally but the mailbox didn't exist as my mail is external. Switched off the mail service for that domain and Plesk started delivering the mail...

I now have 3 websites refusing to send to Dropbox. The other 30 or so are fine, but these are websites below 1GB. The 3 websites which are being backed up but not transferring to Dropbox are around 2.5GB, 5.5GB and 32GB. Is there a dropbox transfer size limit ?

Hello, As far as I'm aware you cannot exclude log files using the Dropbox extension ? Perhaps you could add this as a feature as the log error messages are a pain and are perhaps the reason why certain backups are failing ?

Hello, That hasn't worked - I've even deleted the plugin and tried again. Same problem. The website is being backed up as I'm receiving log errors: @ESCAPE_VALUE_BEGIN@[719f888e-5726-4d59-8602-e109b8683a10]: Unable to get attributes of the file...

The dropbox extension has been running ok - apart from the past few days 2 websites are stuck with the status "running" and fail to complete. Any idea why this happens (no errors) and how to resolve ? Thanks.

I did see that - but it doesn't really help with the issue I have. The backup process is ignoring the "Exclude log files" option.

Hello, I have recently upgraded our Plesk server from 12 to 17.0.17 and installed the dropbox extension. All works fine apart from some annoying warning messages during the backup process for all domains. I have checked the "Exclude log files" box but the backup process appears to ignore this...