• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Robin Labadie

    Issue SSL It! Customer View: Could not retrieve subscription plan-items: Permission denied.

    Hello, Just to say a customer of ours went across this issue, I found this topic with no solution, so I'm sharing what I foud: It turned out they were logging in using a simple user rather than their main customer account, therefore they didn't have the permission to manage SSL certificates...
  2. Robin Labadie

    WP Toolkit won't update themes outside the WP repository

    Hi, Some paid themes and probably some plugins as well use their own repositories and are not available on WP repositories, like Hueman Pro which I use. Therefore, Plesk's WP toolkit is unable to update these, you can only update them by logging into the website and updating them the basic...
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