• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Issue msmtp Error 550 - The from address does not match a verified Sender Identity

    You'll need to set auto_from to off in the msmtprc config file. E.g.: **** # Automatic envelope-from generation. # Caution: this overrides explicitly set envelope-from via --from or other means. auto_from off **** This setting overwrites your return-path and is a bad default and is not...
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    Question Change hostname for outgoing mail with MSMTP

    I've run into this. The default needs to be setting auto_from to off in the msmtp config file, or allow UI configuration of this setting. i.e.: # Automatic envelope-from generation. # Caution: this overrides explicitly set envelope-from via --from or other means. auto_from off Really does...
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    Input Static compression borked by default

    Thanks Igor, I didn't know about that.
  4. S

    Input Static compression borked by default

    Just a performance FYI for Windows Plesk users. In the course of troubleshooting something else I discovered that static compression would always fail with: STATIC_COMPRESSION_NOT_SUCCESS Reason="UNKNOWN_ERROR" (from a failed request trace) This turns out to be due to a failure to access the...
  5. S

    Issue Plesk update this morning overwrote main DB ini file with default

    The whole incident seems to have been kicked off with either C:\ParallelsInstaller\parallels\PANEL-WIN_17.5.3\dist-msi-Microsoft-2003-i386\mysql56-server-configurator_mu017.msi or C:\ParallelsInstaller\parallels\PANEL-WIN_17.5.3\dist-msi-Microsoft-2003-i386\mysql-admin_mu017.msi after which the...
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    Issue Plesk update this morning overwrote main DB ini file with default

    Using the support button in the panel interface itself. The URL it sent me to was: https://cscontact.plesk.com/?sv=a%3A9%3A%7Bs%3A9%3A%22firstName%22%3Bs%3A13%3A%22Administrator%22%3Bs%3A7%3A%22company%22%3Bs%3A7%3A%22Weblite%22%3Bs%3A5%3A%22email%22%3Bs%3A20%3A%22<<personal details...
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    Issue Plesk update this morning overwrote main DB ini file with default

    All sites offline as a result. Support ticket server was down when I tried to log a support case, so I assumed this was very wide-spread. Was this just me? I expected some discussion here if it was wide-spread. Ultimately an easy fix to point the my.ini file back to the real data directory...
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