• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. H

    Issue Plesk occasionally 'forgets' PHP settings?

    From time to time Plesk seems to forget the information entered at the bottom of the PHP Settings for a domain. I have to adjust max_input_vars for some Wordpress Plugins and maybe once or twice a month (I don't check it very often) it seems to have forgotten the additional settings. The...
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    Executing custom php script - File not found ...

    On a side-note ... what is the correct ownership of files so the "Fix File Permissions" Option of the WP Toolkit doesn't break the installation? Setting wp-config.php to 600? When you're usually supposed to have user:www-data as owner?
  3. H

    Executing custom php script - File not found ...

    Ownership of the folder was messed up. No idea why since I didn't play with that until putting it to 777 but it works now. Thanks for the quick answer!
  4. H

    Executing custom php script - File not found ...

    Hi, I'm trying to use a script created by the WP duplicator Plugin to duplicate Wordpress to my Plesk server. In Plesk it says the website is at domainname/httpdocs/ so I deleted my current wordpress installation in that directory manually (sudo rm -r .) replaced it with the archive/installer...
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    Question "Unable to find the selected installation of WordPress" after Distribution Upgrade

    Sadly I can not do that because my Server is a VM hosted in Azure, meaning the DNS name is something.region.cloudapp.azure.com . Let's Encrypt thinks that all of these urls are for azure.com and refuses to give them any more free certificates.
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    Question "Unable to find the selected installation of WordPress" after Distribution Upgrade

    Moin @UFHH01 ! WordPress is at 4.8.2 so that's not the issue. Error_Reporting is set to : E_ALL & ~E_NOTICE & ~E_STRICT & ~E_DEPRECATED . So, I just checked the Chrome debugging console ... turns out that my site is forcing HTTPS and Chrome doesn't like that. Because I'm just on a testing...
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    Question "Unable to find the selected installation of WordPress" after Distribution Upgrade

    Hi, I have an Issue with the WordPress Toolkit/the migration tool. I installed Plesk on a new server (Ubuntu 16.04) and used the migration tool to get my Websites from the old server (running on 14.04). When I did the exact same thing on a 14.04 Server, Wordpress worked immediately, just had to...
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    Resolved Migrating to a test environment?

    Actually I had to edit the wp-config.php and then press "Refresh" on the wordpress Installation in Plesk! Thanks for all the help guys, finally got my testing environment running !
  9. H

    Resolved Migrating to a test environment?

    Okay, so after being unable to do it with the "Import Website" feature, I migrated the whole subscription, using the Migration Manager. Had some trouble with modules, timeouts, etc, but eventually it went through and I now have all the necessary files on my webserver. But now it just redirects...
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    Resolved Migrating to a test environment?

    Been trying to import again today, it seems to be working ... better, after I set up source server's firewall correctly. Backup has been running for a few hours now but nothing seems to be happening? In my sessions's debug.log I just get the same lines over and over again...
  11. H

    Resolved Migrating to a test environment?

    Sorry, I don't know where that is. I found a debug.log at "/opt/psa/var/modules/panel-migrator/logs/debug.log" and one at "/opt/psa/var/modules/panel-migrator/sessions/site-migration-1/debug.log". The first doesn't contain any paths, the second so many that I don't know what to look for.
  12. H

    Resolved Migrating to a test environment?

    Tried using the Plesk Migrator but ran into trouble. I can connect, it runs, but then this critical error occurs: [2017-10-18 11:45:10][INFO] Remove web agent from the source site [2017-10-18 11:45:11][WARNING] Failed to remove web agent from the source site, try to remove it once more...
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    Resolved Migrating to a test environment?

    @IgorG Thanks, going to take a look at it, It's more than one domain though! There's multiple domain aliases, sub-domains as well as a Piwik installation. Would it make sense to migrate the WP part with the WP Toolkit and the rest with Plesk?
  14. H

    Resolved Migrating to a test environment?

    Hi! I unexpectedly inherited my company's WordPress site and I have to admit I'm a little overwhelmed. I am glad that we're using Plesk, because I have no real previous experience with WordPress or even just Ubuntu and it really seems to make a lot of things a lot easier, but I still need some...
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