• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. I

    Issue Problem with sending emails (not matching your DNS configuration)

    It seems that suggested change has solved my problem with "421 EHLO MXIN201 Your HELO/EHLO laughing-cerf.54-36-xxx-xxx.plesk.page is not matching your DNS configuration vps-xxxxxxx.vps.ovh.net". However I found a new problem with sending to many Gmail addresses which appeared after a recent...
  2. I

    Issue Problem with sending emails (not matching your DNS configuration)

    Hi, Many thanks for your advices! I'll try today.
  3. I

    Issue Problem with sending emails (not matching your DNS configuration)

    Rasp, Thanks for your idea! I'll try it on Monday. Plesk automatically manages my DNS records, when I create a new domain or sub-domain in Plesk. Should I simply add a new sub-domain in Plesk?
  4. I

    Issue Problem with sending emails (not matching your DNS configuration)

    Earlier Full hostname in Plesk was set to laughing-cerf.54-36-xxx-xxx.plesk.page. And I had the same problem. Then I changed it to vps-xxxxxxx.vps.ovh.net and rebooted VPS (it didn't help). I see in maillog a mention of laughing-cerf.54-36-xxx-xxx.plesk.page. but where this parameter is set in...
  5. I

    Issue Problem with sending emails (not matching your DNS configuration)

    Peter, Thanks for your reply! I have the following settings now: (Plesk) Full hostname: vps-xxxxxxx.vps.ovh.net OVH control panel: IP: 51.195.xxx.xxx Service: vps-xxxxxxx.vps.ovh.net Reverse DNS: mydomain.com. /etc/hosts 127.0.1.1 vps-xxxxxxx.vps.ovh.net vps-xxxxxxx 127.0.0.1 localhost
  6. I

    Issue Problem with sending emails (not matching your DNS configuration)

    :(
  7. I

    Issue Problem with sending emails (not matching your DNS configuration)

    Up
  8. I

    Issue Problem with sending emails (not matching your DNS configuration)

    I configured reverse DNS for my server in OVH control panel. Now my IP is linked with my domain name in reverse DNS settings. However I still have the same problem with sending emails: In Plesk > Full hostname is set to vps-xxxxxxx.vps.ovh.net I use Let's Encrypt. “SSL/TLS certificate for...
  9. I

    Issue Problem with sending emails (not matching your DNS configuration)

    Thanks for your reply! Honestly, I didn't configure reverse DNS. I'll learn how to do it with OVH. Regrettably OVH almost never respond on queries.
  10. I

    Issue Problem with sending emails (not matching your DNS configuration)

    I have a problem with sending emails from my VPS server to many servers (Gmail accepts emails). I will be grateful for any advice. It's a new Debian 10.9 installation with Plesk Obsidian 18.0.34 Update 2. All emails settings are set by default. Plesk manages DNS records for my website. DKIM...
  11. I

    Resolved Cannot connect to SSH

    I finally solved this issue. I tried to reinstall VPS several times in OVH panel. Still couldn't login to SSH using "debian" login and password from OVH email. They send a new email after a new reinstallation. I decided to try reboot VPS in rescue mode. I received a temporary "root" login in a...
  12. I

    Resolved Cannot connect to SSH

    I urgently need your advice. I'm recovering my VPS after the fault in OVH data centre. I'm doubt that they will reply quickly now. I've got a new VPS with preinstalled Debian 10.7 + Plesk Obsidian 18 from OVH. In their email I get "debian" login and password. Also "root" login and password for...
  13. I

    Question Ini files can't be downloaded from website

    I have a .ini file on my website to support Auto Update feature. Apps download this .ini file. After upgrade to Debian 9 and Plesk 18 Obsidian, downloading of any .ini files is forbidden (403). How to fix it?
  14. I

    Resolved How to disable TLS 1.0, TLS 1.1 and leave only TLS 1.2 activated

    I have same question. Why not disable dangerous TLS versions 1.0 and 1.1 by default?
  15. I

    Issue Strange folders in home folder

    I hope to get a solution. Plesk 17.x with added cron job doesn't create any system folders in home folder. Why Plesk 18.x creates these system folders when any cron job is added? I have a new VPS.
  16. I

    Issue Strange folders in home folder

    Thanks, but it does not explain my problem. Please read my message.
  17. I

    Issue Strange folders in home folder

    I see bin, usr, var, lib, lib64... folders in home folder of webspace. "Access to the server over SSH" is set to "Forbidden" (by default). NOT "/bin/bash (chrooted)" for this webspace. I created a new test webspace for subdomain. As soon as I add a cron job to run a PHP script (with PHP...
  18. I

    Question UI design of File browser

    With a new UI design in Plesk Obsidian 18.x I see less information than in old Plesk 17.x, because screen space is not used optimally. For example, in the File browser now I see 7 items, earlier 11 items. I have Windows 10, 125% High DPI. Same scale for both Plesk pages. I attach 2 screenshots:
  19. I

    Issue Problem with IP address in Plesk

    Thanks! I decided to install from a scratch Debian 9 and then install Plesk manually (earlier I installed an image with Debian 8 + Plesk from the hoster). Now a wrong IP doesn't appear, and I see only 1 real IP address. Strange bug.
  20. I

    Issue Problem with IP address in Plesk

    Thanks. But will it be a correct solution?
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