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Hi Automata, Have you checked this thread? Resolved - how to disable forgot password in login page Hope it helps

Hi @ChristophRo You were right, something was wrong with the DNS Server. I contacted to the other company and they solved the problem. Thanks

OS: ‪CentOS Linux 7.7.1908 (Core)‬ Product: Plesk Obsidian - Version 18.0.21 Update #4, last updated on Dec 3 Hi, I am trying to get a Let's Encrypt certificate for one of my domains, let's say domain.com When I click on the 'Include a "www" subdomain for the domain and each selected alias'...

Hi Pat6218, Have you tried to create a Service Plan and setting "Switch on the mail service" off? After that, every subscription which is created in that Service Plan will not have that check active You can also modify an existing Service Plan, change the option from On to Off and then, Update...

Hi, I had a similar problem weeks ago. All my emails of my domains' alias were being sent locally by Plesk (delivered via plesk_virtual service) So I commented the lines which started with "virtual" in /etc/postfix/main.cf and then, restart Postfix Hope it helps!

Hi, If I am not mistaken, only the Administrator of Plesk, Owners and Granted users from the Domain have permits to modify passwords So, I am afraid the Web Users cannot change their passwords by themselves

Hi Arian, They do can login to the control panel When you start creating a Customer, Plesk makes you configure 2 different credentials The first one - Access to Plesk The second one - Subscription The first Credentials will allow the user to access to his control panel After finishing the...

Hi @IgorG, Thank your for your response. You were right, I had installed a version which was not supported I installed MariaDB 10.2 and now it seems everything is working fine. Stupid things happen when you do not read... My bad! :)

Hi, I am trying to create a WordPress in one of my Domains However, Plesk answers me with this error: The username I am using is admin, so I do not know why Plesk is giving me this error Is there any way to solve this? I used a backup but it didn't solve it Thanks in advance

Hi itzmie, FPM does not work with Apache in the Apache version 2.2, therefore the handler FPM application served by Apache is not available. There has to be a config button if you have the "FPM application served by Apache" option in the other domains. Please, can you check your Apache &...

Hi Paul, I had a problem similar to yours, but instead of alias@domain.com was name@alias.com It seems it is something with Postfix I tried these 2 solutions The first one tells you that, if you have the line receive_override_options in /etc/postfix/main.cf or /etc/postix/master.cf, just...

Hi Vikelidis, My apologies for the delay. Using your Plesk admin account, just log in -> Hosting Services -> Subscriptions -> example.com Select the Users option. There, you will be able to manage the accounts you have And if you select a user, you will be able to modify his permissions...

Maybe it's something with the User's permissions? When the User you created does not have the "Manage users and roles" granted, he will not be able to see the "Users" menu when he logs in