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Search results

  1. R

    Issue to add email in outlook or iphone

    The log entry indicates the email client doesn't use any TLS version used by the server or the server doesn't use any of the TLS versions used by Outlook. Are you using a recent Outlook version? You can try to replace Courier with Dovecot from Plesk installer.
  2. R

    Question Imunify has detected malware

    Hi, The functions.php file contains the malicious code. You can restore the file from an available backup, replace it with the functions.php from the theme package or try to remove the malicious code manually. Removing the file will break the WordPress theme.
  3. R

    Issue to add email in outlook or iphone

    Hi, You should also set the email address and password in the SMTP settings. Change the none dropdown. For the maillog, there is the logbrowser extension (Log Browser extension - Plesk) or via SSH, logged in as root, in /var/log/maillog.
  4. R

    Issue to add email in outlook or iphone

    Hi, What do you have in the maillog when the error is encountered? Monitor it while you click the button in Outlook. Can you also show us what options you have when you toggle the show advanced settings button?
  5. R

    Question Imunify has detected malware

    Hi, Do you have a backup from where you can extract those 3 files? If you do, compare the files to see if you have injected code. Did you also run a manual scan?
  6. R

    Issue email issue from hotmail

    Hi, You will have to open a support ticket with them at Sign in to your account. If you have access in SNDS, you should also check if your IP address is not blocked. This is not a Plesk issue. It's one of Microsoft's measures to block SPAM.
  7. R

    Issue Cloudflare - Logs showing Cloudflare IPs, not client IP

    You need to implement in nginx conf.d Module ngx_http_realip_module Add a set_real_ip_from directive for each Cloudflare subnets. IP Ranges (you have links to plain text lists in the article)
  8. R

    Issue Scheduled task cause all websites to be unavailable for a few minutes

    Hi, Cron task execution is logged in /var/log/cron. You will find there all the tasks that were executed. How do you back up your data? Is it scheduled within this timeframe?
  9. R

    Issue httpd won't start

    Do you have, by any chance, the LiteSpeed extension?
  10. R

    Issue httpd won't start

    That leaves you with a strace: dnf install strace strace -s1024 -o output.txt httpd -X -e Debug zip the output.txt file and send it in a private message. The file will contain references of all the hosted files, system users and IP addresses. Don't post it in the thread!
  11. R

    Issue httpd won't start

    Understood. How about: systemctl reset-failed httpd systemctl start httpd
  12. R

    Issue httpd won't start

    Try the following: httpd -X -e Debug Should tell you why it doesn't start
  13. R

    Question Managing Bot/Crawler Attacks on wp-login Across Multiple Plesk Servers - Your Solutions?

    What do you consider a real firewall? Did you try Imunify360?
  14. R

    Question Google Cloud Abuse from their entire IP space and Fail2ban Unable block it

    We also observed high traffic volumes from that huge subnet. The simplest approach is to block it since you don't expect traffic from a different hosting company. In your case, firewall blocking won't help since your firewall will see only Cloudflare IP addresses. You can block in nginx but it...
  15. R

    Issue Template_Exception: nginx: [emerg] duplicate listen options

    Interesting. Taking another look at my /etc/nginx/plesk.conf.d/server.conf, it's exactly the same as yours. If you reconfigure, do you still get the error message? plesk sbin httpdmng --reconfigure-all
  16. R

    Issue Template_Exception: nginx: [emerg] duplicate listen options

    Do you use a custom template? What do you have in: ls /usr/local/psa/admin/conf/templates/
  17. R

    Issue Template_Exception: nginx: [emerg] duplicate listen options

    What is the output of the following? plesk bin server_pref -s | grep ssl
  18. R

    Issue Template_Exception: nginx: [emerg] duplicate listen options

    I ran into a similar issue. In my case, it pointed out that I didn't have TLS1.3 enabled: plesk bin server_pref -s | grep ssl Since ssl-protocols didn't have TLSv1.3, I used: plesk bin server_pref -u -ssl-protocols 'TLSv1.2 TLSv1.3' Afterwards, I reconfigured the webserver and I had HTTP/3...
  19. R

    Question Best practice to migrate

    If you have 2 servers, just perform a migration with Plesk Migration Manager. The restore approach should also work.
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