• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    Ok, so now my email tester shows 10/10 but it's still going to spam everywhere https://www.mail-tester.com/test-zf8ozpqb6 is there anyway to fix this?
  2. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    how would I set that up? not the RDNS but changing the helo to vps-whateverlonghost.vps.ovh.ca also the other reason I'd like to get this fixed is to allow customers to use the emailing system
  3. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    Maybe it's just because my domain is less than 30 days? spam assassin score shows from new domain within 24-30 days
  4. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    Ok outlook seems to be getting sent to spam too so it's not just gmail!
  5. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    I did an mxmailbox test and it all comes out clear :) Results from smtp test: Results from Domain Mail Check: Results from blacklist check: PS: The blacklist check is green on all of them except for DAN TOR it shows timeout
  6. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    I have tried several different email content
  7. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    I'll copy the output and just get rid of the dmarc key, etc
  8. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    The received from shows: Received: from carwashsim.com (vps-ad6060c6.vps.ovh.ca. [142.44.242.71])
  9. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    So after reading the test result it says spf is authenticated if you want the results I can pm them to you it's got some stuff I'm not sure would be secure posting publicly
  10. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    the reverse dns was setup automatically by OVH it's set to the vps-ad6060c6.vps.ovh.ca. hostname
  11. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    I still cannot seem to figure this out, here are my spf, dkim, and mx records in short: MX: name: carwashsim.com Value: mail.carwashsim.com TTL: Auto Priority: 10 SPF: Name: carwashsim.com Value: v=spf1 a mx a:vps-ad6060c6.vps.ovh.ca ip4:142.44.242.71 include:_spf.google.com ~all DKIM: Name...
  12. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    and I haven't tried client like windows mail/outlook
  13. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    gmail. I have only tried gmail haven't tried outlook yet let me try that and i'll get back to you
  14. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    So I don't need the helo? Will make sure it's set. spam assassin lowered my spam score but still in the negative because now it says From domain was registered in last 14-28 days
  15. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    my spf record is: v=spf1 +a +mx +a:vps-ad6060c6.vps.ovh.ca -all
  16. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    so I ran another email test and still says the domain is new within 7-14 days obviously it's probably because of the time but either way it still shows SPF: HELO does not publish an SPF Record Test results: Spam Test Result
  17. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    alright i'll wait for my domain to be atleast 2 weeks old then try again EDIT: Actually today would mark the 2 weeks
  18. R

    Issue Emails from webmail always go to spam with DKIM, dmarc, and spf records

    Ah ok how would I add my spf record for helo? and ok I can wait, My receivers are moving the registration emails out of spam otherwise they can't click on the link for obvious reasons ;) as for the myhostdomain this is what i put: myhostdomain = vps-ad6060c6.vps.ovh.ca
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