• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. M

    Issue AMD Epyc 7313 speed above 3GHz

    Hi guys, I transfer our plesk server from a Dell (Intel E2378) to a Lenovo (AMD 7313). The new CPU should work at base clock 3.00 GHz and max boost clock up to 3.7 GHz. I installed HTOP and I noticed that clock speed is 1.793 MHz, 2.395 MHz and 3.000 MHz. My question is why some CPU cores...
  2. M

    Question Accessing to mail (send & receive) only from one country

    Hi all, I would like to allow email access only for IP client in Italy. I tried to add a firewall rule for - Service: SMTP (submission port) server - Service: SMTP (mail sending) server - Service: POP3 (mail retrieval) server - Service: IMAP (mail retrieval) server to allow connections only...
  3. M

    Question Has my site been attacked?

    Thank you. Please note that cpu usage goes up before the server reboot, when the server was “ERR_CONNECTION_TIMED_OUT”
  4. M

    Question Has my site been attacked?

    Sorry, I forgot to attach the cpu usage
  5. M

    Question Has my site been attacked?

    Thank you. I looked again into the issue, and I have found the following resources usage: Can anyone please help me where can I find which service was using 27.3 GiB of memory-cached? Thank you in advance
  6. M

    Question Has my site been attacked?

    Dears, my site is wordpress+woocommerce on dedicated server (Dell PowerEdge R250; Intel® Xeon® E-2324G 4x 3.10 GHz; 32 GB DDR4 - ECC). This morning I couldn't open any page of my site from any computer/IP. My browser gave me always ERR_CONNECTION_TIMED_OUT. E-mail connection wasn't possible...
  7. M

    Resolved Banned from my own forum

    Ok, next time you can try to use a different connection and check the list of banned IP on fail2ban
  8. M

    Question Wordpress-Woocommerce slow on VPS 8GB ram and 4 core cpu

    I have the same problem also with 7.3 Regarding the Php-fpm process, does the server generate a php-fpm process for each visit?
  9. M

    Question Wordpress-Woocommerce slow on VPS 8GB ram and 4 core cpu

    Thank you Mow. No, live streams are on social, this hasn’t effects on our server. The server works only for woocommerce qhen customer place orders. Cores are vcore. We are using a VPS.
  10. M

    Question Wordpress-Woocommerce slow on VPS 8GB ram and 4 core cpu

    I checked cpu usage from my cloud hosting and the cpu result to be used for 100% during last two hours. This is different from Plesk panel.
  11. M

    Question Wordpress-Woocommerce slow on VPS 8GB ram and 4 core cpu

    Hi guys, Our company each wednesday evening has got a peak of visits (we are live on social to introduce new products) and the site is so slow and go on 502 and 504 error. I can't understand if the cause is a server configuration or too visits for server Following my server info during the...
  12. M

    Question Log Browser - lot of client [ip]#53 "sl": query (cache) 'sl/ANY/IN' denied

    I confirm that messages appears in the file "/var/log/messages"
  13. M

    Question Log Browser - lot of client [ip]#53 "sl": query (cache) 'sl/ANY/IN' denied

    I tried to change the directory to "logpath = /var/log/messages" but it's the same. However /var/www/vhosts/system/*/logs/error_log this file exist.
  14. M

    Question Log Browser - lot of client [ip]#53 "sl": query (cache) 'sl/ANY/IN' denied

    Thank you. I edited the filter and now it's identical to yours. Jails are the following: But I don't find any IP Address blocked and I have got every minute query (cache) denied. I don't understand the reason. If anyone has got any ideas... you are welcome;)
  15. M

    Question Log Browser - lot of client [ip]#53 "sl": query (cache) 'sl/ANY/IN' denied

    I edited and corrected jails as follow, but not working.
  16. M

    Question Log Browser - lot of client [ip]#53 "sl": query (cache) 'sl/ANY/IN' denied

    Thank you. I have added two jails as follow: The filter name-refused is the following (when I paste from github, it changes?): But attacks are not blocked. Can you please report me where is the error? Thank you again. PS: I have already restarted fail2ban service.
  17. M

    Question Log Browser - lot of client [ip]#53 "sl": query (cache) 'sl/ANY/IN' denied

    Thank you. So, can you confirm me that I should block the requests because are attacks?
  18. M

    Question Log Browser - lot of client [ip]#53 "sl": query (cache) 'sl/ANY/IN' denied

    Hi all, during last days I checked Log Browser and I find lot of this messages: 2022-11-10 11:13:15 INFO named [8769] System daemons [3] client @0x7fcbc81063a0 [ip]#53 (sl): query (cache) 'sl/ANY/IN' denied For example, from 10/11/2022 00:00:02 to 10/11/2022 00:48:15 I have got exactly...
  19. M

    Question Backup Manager - configuration - incremental execute full backups

    Hi guys I have the following backup manager configuration: So, it shoud perform a full backup weekly and daily at 01:30 an incremental backup. Right? Following the backup created: So, each incremental backup is about 7 GB. This is not possible. If I check my VPS resources, the space usage...
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