• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    Resolved Website not reachable / Connection failed

    Right now I am treating you as if you were an angel descended from heaven. I never imagined that a simple restart of Apache and Nginx would be enough. On the other hand, I have no competence to arrive at this conclusion. By restarting these two services, everything started working again...
  2. E

    Resolved Website not reachable / Connection failed

    Hi, I guess yes, how can I check it? Forgive me but I'm pretty new to Plesk. Through SSH I had to turn apache2 off and on again during a procedure I followed, the same I did for nginx.
  3. E

    Resolved Website not reachable / Connection failed

    I also tried adding ports 80 and 433 via firewall-cmd command in SSH mode, but this didn't work ...
  4. E

    Resolved Website not reachable / Connection failed

    NB: I have tried to access the domains from different devices and IP addresses, but none of these work. I checked the server IP address blacklist but none of my IP addresses are present.
  5. E

    Resolved Website not reachable / Connection failed

    I add some information that could be useful ... Until a few weeks ago, my client's websites were working fine. The customer did not remember to renew the Plesk license, so it was canceled after it expired. The website's SSL certificates have expired, so the customer asked me to fix the...
  6. E

    Resolved Website not reachable / Connection failed

    Hi everyone, I hope to find support in this forum. I state that, before registering and opening this ticket, I spent about 12 hours of online research looking for a problem equal to mine. As you can imagine, I could not find it and my frustration reached very high levels. After updating the...
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