• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. A

    Question Acronis or Acronis Extension

    When you are using Acronis Plugin for Plesk, you should see the button to access the Acronis protection console, and that's where you can do entire machine recovery for example. You should still use Acronis Plugin for Plesk for any webhosting related recovery tasks (accounts, domains, mailboxes...
  2. A

    Question acronis support is beyond bad - what are you using for backups?

    Just checked again - you should have an update in the ticket already, our engineer is trying to get in touch with you.
  3. A

    Question acronis support is beyond bad - what are you using for backups?

    I want to assure you it is not ignored. This seems to be a communication issue and we are addressing this with Plesk additionally.
  4. A

    Question acronis support is beyond bad - what are you using for backups?

    Thank you! Checking the details.
  5. A

    Question acronis support is beyond bad - what are you using for backups?

    Hello! Acronis rep here. I'm really sorry to hear about your experience. Could you please share the support ticket number so that I can look into it?
  6. A

    Question Acronis - Excluding Files

    Hello. You can use File Fitlers in the backup plan options if you want to exclude some files: https://www.acronis.com/en-us/support/documentation/CyberProtectionService/#file-filters.html
  7. A

    Issue Acronis backup memory leak/kernel panic issue causing server crash

    Hello, Acronis rep here. I must admit that hearing such feedback about our support team is extremely rare. Would you mind sharing the Acronis ticket number so I can review your experience and bring it up with our support directors? Based on my previous experience I believe we’ll still need you...
  8. A

    Issue Acronis Backup Server Error

    You should also try changing the user account type - make it 'customer administrator' in the Acronis account management console. You can switch it back to a normal user again once everything is installed.
  9. A

    Issue Acronis Backup Server Error

    "create client: access denied:: trustee does not have required role(s) trustee" I've discussed this internally and I can say there's a high chance that the issue you've faced is related to the security fix that was implemented recently (in the update c22.07). Please check the following article...
Back
Top