• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. B

    Issue DNS requests are denied (allow-query-cache did not match) after upgrading from Debian 10 to 12

    Same problem here, while upgrading from Ubuntu 18.04 to 20.04. Thank you @Hangover2. We only found this article here. Has an error report already been created?
  2. B

    Resolved high CPU usage by 'sw-engine' with task 'ext-log-browser-parse-maillog'

    We have the exact same issue with some of our servers. Plesk Obsidian Web Host Edition Version 18.0.61 Update Nr. 6 Problem exists since [2024-07-17 03:25:18.815] 68942:6697399ec6cf1 ERR [panel] Unable to find row with id 1446 in longtasks table.: 0: /opt/psa/admin/plib/Db/Table/Abstract.php:117...
  3. B

    Issue Docker log return 500 Internal Server Error

    We have installed the free version of the "Docker" extension on our server. Exactly one container (Elastic Agent) is currently running there. However, Plesk has been generating a 500 error for some time now. I have tried to find out if there is any further information in the LOG files...
  4. B

    Resolved NO_PUBKEY BD11A6AA914BDF7E

    The support at Strato is in principle never a help. I have had to experience this several times. Which file generates the error for you? I have a Strato server myself and have already successfully solved the problems.
  5. B

    Resolved NO_PUBKEY BD11A6AA914BDF7E

    :/etc/apt/trusted.gpg.d# ls -trla total 28 -rw-r--r-- 1 root root 1733 Mär 29 2021 ubuntu-keyring-2018-archive.gpg -rw-r--r-- 1 root root 2794 Mär 29 2021 ubuntu-keyring-2012-cdimage.gpg -rw-r--r-- 1 root root 2796 Mär 29 2021 ubuntu-keyring-2012-archive.gpg -rw-r--r-- 1 root root 360 Apr 3...
  6. B

    Resolved NO_PUBKEY BD11A6AA914BDF7E

    Thank you. I will also check this.
  7. B

    Resolved NO_PUBKEY BD11A6AA914BDF7E

    I understand that developers need access to such a system. However, this is usually not really possible for privacy reasons. We are happy to provide the relevant information - but we cannot provide blank access to one of the affected systems.
  8. B

    Resolved NO_PUBKEY BD11A6AA914BDF7E

    using this: https://support.plesk.com/hc/en-us/articles/13499261313303
  9. B

    Resolved NO_PUBKEY BD11A6AA914BDF7E

    Yes, this helps -- but only for 1 day -- then the messages come again
  10. B

    Resolved apt conflict with javascript-common

    I could probably solve the problem now. The cause was old packages, which were probably not removed during the upgrade. :~# apt-cache rdepends --installed javascript-common javascript-common Reverse Depends: libjs-jquery psa libjs-jquery-mousewheel libjs-jquery-mousewheel...
  11. B

    Resolved apt conflict with javascript-common

    I have the same problem - after a migration from Ubuntu 18 to 20 apt upgrade Reading package lists... Done Building dependency tree Reading state information... Done Calculating upgrade... Done Some packages could not be installed. This may mean that you have requested an impossible situation or...
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