• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. C

    Issue Gateway timeout

    After following the instructions from https://support.plesk.com/hc/en-us/articles/12377590660119-Websites-and-ActiveSync-services-hosted-in-Plesk-are-loading-slowly-or-fail-to-load-with-a-50x-error-mod-fcgid-can-t-apply-process-slot-for-var-www-cgi-bin-cgi-wrapper-cgi-wrapper, Gateway timeout...
  2. C

    Issue Gateway timeout

    I am using an aws cloud instance with latest plesk obsidian to run some wordpress websites. One of the website has about 30gb of contents. Currently I am getting was Gateway timeout from nginx. After searching for some fixes, found Issue - Prestashop 8 : very slow and error "504 Gateway Time-out...
  3. C

    Question psa folder occupies more than 50% of my EC2 instance disk space

    The /var/lib/psa/dumps directory is consuming over half of the disk space on my EC2 instance. With a limited budget, increasing disk size or adding more storage isn't an option. The server has reached full capacity, preventing access to Plesk. I need to delete unnecessary files from the...
  4. C

    Resolved Error running nopcommerce 4.6

    Your second image is exactly the same as my settings of nopcommerce .net core app on plesk.
  5. C

    Resolved Error running nopcommerce 4.6

    The reported issue has been resolved by manually re-installing the DotNet Core Framework 7 runtime.
  6. C

    Resolved Error running nopcommerce 4.6

    I moved my nopcommerce 4.6 website from a Microsoft Azure Linux VM with Plesk to a DigitalOcean Linux droplet with Plesk. When I start my NopCommerce application, the browser show error as "We're sorry, but something went wrong. The issue has been logged for investigation. Please try again...
  7. C

    Issue nopCommerce 4.6 error

    The site was working previously. I uploaded the latest files to server using the file manager after disabling the .net core application in plesk. After enabling the application, site shows error "We're sorry, but something went wrong. The issue has been logged for investigation. Please try again...
  8. C

    Issue nopCommerce 4.6 error

    .Net core application nopCommerce 4.6, after an update to the application, shows the below error. 87383/T5h age/Cor/App/Implementation.cpp:221: Could not spawn process for application /var/www/vhosts/<domain.com>/httpdocs: The application process exited prematurely. Error ID: b1cb6acc Error...
  9. C

    Question NopCommerce on Ubuntu 22.04 with plesk control panel

    I installed plesk obsidian 15 day trial using the installer and opted the 'Recommended' settings on Ubuntu 22.04. I will buy it after checking my requirement, i.e. run the nopcommerce on the plesk control panel installed Ubuntu server. I could not find the list as per the above screen shot in...
  10. C

    Question NopCommerce on Ubuntu 22.04 with plesk control panel

    I have managed to execute the .net library but still the site is not accessible. An error is showing in plesk, but passenger is not installed. New configuration files for the Apache web server were not created due to the errors in configuration templates: nginx: [emerg] unknown directive...
  11. C

    Question NopCommerce on Ubuntu 22.04 with plesk control panel

    I installed Plesk control panel and installed .net core 7 sdk and runtime to Ubuntu 22.04 amazon cloud image. My requirement is to run nopcommerce 4.6 on the image, but the hosted nopcommerce site shows error "Server Error 403 Forbidden. You do not have permission to access this document". As...
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