• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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    Issue Cannot access to Tools & Settings on Basic package

    In fact, I don't have an "admin" user in the User panel. Is is automatically created when I subscribe to a web hosting package ? If it is the case, how can I get the admin account password ? Regards
  2. G

    Issue Cannot access to Tools & Settings on Basic package

    Hello, I cannot access the "Tools & Settings" menu on my Plesk homepage, even with the user roles "Owner" or "Webmaster". I have read that, since I have an IKL Basic package (shared server), I cannot have access to the Administrator role, which could see the "Tools & Settings" menu ; but I...
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