• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. H

    Issue Plesk license update error

    Hello! Same error here on Ubuntu 18.04 - unfortunately I can't resolve it your way. The only thing I can do: revome the ip, update the license and bring back the ip via the Plesk backend. In /etc/netplan/ there are two files now: 01-netcfg.yaml with the orginal-shipped ips (ipv4 and ipv6) and...
  2. H

    Question QMail disabling ipv6

    Hello! We have the problem with one of our servers at Host Europe, that the ipv6 address of the server ends up on a the SPAMHAUS CSS from time to time. More precisely not our address but the complete class-c net including our ipv6 address. So I'm searching for the possibility the disable...
  3. H

    Resolved Turn on antivirus function vor all mail accounts

    Yes - it worked with Obsidian 18.0.29 (Ubuntu), too. First I tested with: for i in `mysql -uadmin -p\`cat /etc/psa/.psa.shadow\` psa -Ns -e "select concat(mail.mail_name,\"@\",domains.name) as address from mail,domains,accounts where mail.dom_id=domains.id and mail.account_id=accounts.id order...
  4. H

    Resolved Turn on antivirus function vor all mail accounts

    Thanks! I'll test it.
  5. H

    Resolved Turn on antivirus function vor all mail accounts

    Hello @AlL! Does anybody has a hint: After a migration from Plesk 12.5.30 to 18.0.27 the antivirus funtion of all mailaccounts is disabled. Before my antivirus-setting was "in". The server contains more than 1000 mailaccounts, so it's very heavy to get this setting back to "in". The...
  6. H

    Issue Plesk Migrator problem 18.0.27 - database users

    Hey AndreiLx, unfortunately not! I created the concerning database users manually. The issue did not occure at every database... Greetings!
  7. H

    Issue Plesk Migrator problem 18.0.27 - database users

    Hello! I have a problem with the Migrator 2.19.4-921. I want to migrato from my Plesk 12.5.30 - Server to my new Ubuntu 18.04 with Plesk 18.0.27. If there is a database with a user, that is connected to this db, the log says: 2020-05-24 14:18:55 Info START: Deploy databases 2020-05-24...
  8. H

    Resolved Autoresponder automatic turn off feature doesn't function

    OK. Problem is located ;): The task /usr/local/psa/admin/plib/DailyMaintainance/script.php starts 6.30 am every morning and ends 5.30 pm in the afternoon. So the turn-off-point from the autoresponder is at the end of that task, which is 18 hours after the end-date. I have to calculate the...
  9. H

    Resolved Autoresponder automatic turn off feature doesn't function

    Servertime and MySQL-Servertime are the same. I checked the processes: root 1298 0.0 0.0 285248 36444 ? S 06:29 0:00 /usr/bin/sw-engine -c /opt/psa/admin/conf/php.ini /opt/psa/admin/plib/DailyMaintainance/task-script.php ExecuteStatistics --period=daily root 18881 0.0...
  10. H

    Resolved Autoresponder automatic turn off feature doesn't function

    Yes - I cheked the KB, but I didn't found the article... :eek: THX, I'll test it - NOW!
  11. H

    Resolved Autoresponder automatic turn off feature doesn't function

    Hi to all! My server on Plesk 12.5.30 MU74 (Ubuntu 14.04.5 LTS) doens't turn off the mail-autoresponder at the designated date. Two weeks ago I set an antoresponder for an email-address, that should be turned off at 19/02/2018. Today I checked the autoresponder and it's still active an the...
  12. H

    Backup problem

    Hi @all! I have a problem with the built-in Plesk-Backup on my Ubuntu 12.04.4 LTS - Plesk 11.5.30 MU46: The backup on my FTP works but it ends with the following error-notice: Warning: server "server" Return code of sitebuilder bru utility: 1. Some errors occured during sitebuilder...
  13. H

    PHP as FCGI doesn't work

    Good news: I solved my problem: The apache-module mod_fcgid (fastCGI) was not active. A "a2enmod fcgid" was the solution. Thomas
  14. H

    PHP as FCGI doesn't work

    Hey... ...any news for me? Problem still there! I installed another Plesk 11.5.30 on a Ubuntu 12.04 - NO PROBLEM! Thomas
  15. H

    PHP as FCGI doesn't work

    Hi @all! I have the huge problem on my fresh and clean Debian 7.2 - Plesk 11.5.30 MU19 rootserver, that I can't use the php-handler as fastcgi. The server came with PHP 5.4.4 as the standard installation. It works as apache module and cgi-application without any problems. I can choose "set...
  16. H

    Server crashes after mails stuck in queue for seven days

    Has nobody an idea? HMnet
  17. H

    Server crashes after mails stuck in queue for seven days

    Hi @all, I have this huge problem: My Server (1&1, Suse 10.2, Plesk 9.01) crashes (system unreachable - only reboot through 1&1 Recovery Console), if a mail stuck in the qmail-queue for exactly 7 days. I think Plesk wants to delete the mail out of the queue and send an info to the sender...
  18. H

    File Manager & Spamassassin

    Hi @all! I have the same problem! Does anyone knows how to fix it? THX, HMnet
  19. H

    Problem with mail quotes

    @Satoriya: Hey, that's exactly my problem. I'm on Plesk 8.4 (migrated from, 8.3, 8.2, 8.1, 8,0 and 7.54) and Plesk made the quota-changes in /var/qmail/mailnames/DOMAIN/MAILNAME/Maildir/maildirsize. My old mailboxes had the /var/qmail/mailnames/DOMAIN/MAILNAME/@mbox.quota - file and the...
  20. H

    1&1 RootServer var-partition full

    Hi! I solved the problem with symlinks. I moved these directorys to /srv an the I made symlinks from the original directories to it: /var/lib/psa/dumps /var/log /usr/local/psa/var/log /var/qmail/mailnames So my var-partition has 3,3GB free. Yours, HMnet :cool:
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