• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. H

    Backup fails because of Horde database

    Well, not really... Turns out webmailmng --remove doesn't remove the database named `horde`. If you try to drop the database manually, the backup will fail again, just like described in my original post. So there are two problems here: * uninstalling horde doesn't clean up the database *...
  2. H

    Backup fails because of Horde database

    It helped, thanks, Igor!
  3. H

    Backup fails because of Horde database

    I removed Horde using autoinstaller a while ago, and left only AtMail as the only option for web mail for all of my domains. I have checked all the domains to make sure they all have AtMail as their web mail option. However, when I run a backup, it fails with a bunch of repeating messages...
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    After upgrade Plesk Panel 11.0.9 to 11.5 CentOS 6.4 hangs at reboot/shutdown

    Likely a watchdog/psa-monit issue, see http://brablc.com/2013/09/21/plesk-watchdog-nginx-shutdown-problem/ The Plesk's self-monitoring system is so clever it restarts itself to ensure it's always running. Except when the server is shutting down, the brave die-hard self-monitoring system keeps...
  5. H

    Plesk 10.4.4, Email User Control Panel Login

    One caveat though: when deleting users, make sure you delete both the Panel and E-Mail users: they are separate entities in the system. Overall, all these changes in Plesk 10.x make no sense other than making server management more and more difficult. What next?
  6. H

    Plesk 10.4.4, Email User Control Panel Login

    Looks like I found a solution. Create a new Role "E-Mail User" without any permissions: make sure all permission switches are set to "Denied". For existing email users: create a new Panel User, choose "Use an external e-mail address" option and specify a user's existing email address. Even...
  7. H

    Plesk 10.4.4, Email User Control Panel Login

    Yes, waiting for the solution. This is a show stopper, as email users are unable to change their passwords, let alone manage their forwarding and other options.
  8. H

    Mailing list service was switched off by service provider.

    No, IgorG, this is what actually worked for me:
  9. H

    Plesk Control Panel shows empty page after 8.1 upgrade

    Ok, I've found the problem, it was a PHP bug in that file - messages_en-US.php. I can't believe you released this package without even testing whether it works with PHP 4+ or not. The problem is that starting from PHP 4 (I believe) you can't merge arrays using +. What I see in that file is a...
  10. H

    Plesk Control Panel shows empty page after 8.1 upgrade

    I upgraded my Plesk 8.0 to 8.1 and when I tried to open the admin control panel via the 8443 port (i.e. https://myhost:8443/) it redirected to login.php3 and showed an empty page. I enabled PHP error reporting as described in your Knowledge Base and I got the following error: Fatal error...
  11. H

    7.5.3 upgrade failed, server doesn't boot. URGENT HELP, PLEASE

    The upgrade went through smoothly this time, but the server still doesn't start! I need this to be fixed urgently. Please, please.
  12. H

    7.5.3 upgrade failed, server doesn't boot. URGENT HELP, PLEASE

    I'm able to start a rescue shell from RAM, from where I see everything on my disks. The error message in the upgrade log was: Database integrity check failed: duplicate values of (upgrade_date) exist in table upgrade_history I managed to start mysqld and httpd in the rescue shell, then...
  13. H

    7.5.3 upgrade failed, server doesn't boot. URGENT HELP, PLEASE

    I'm running Plesk 7.5.2 on RH9. Recently the auto-upgrader suggested to download and install 7.5.3. After some time I received an email saying that the upgrade procedure has failed. I tried to log in to the control panel as admin, but after validating the password, the panel brought an empty...
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