• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    You do not have permission to access this document

    Can you give me a bit more information on what to do? I looked in the /var/www/vhosts/.skel/0 directory and found the default folder structure that is used for new domain creation. I noticed that the folders were set with 755 permissions, but the index.html file was set with 640 permissions...
  2. R

    You do not have permission to access this document

    I have a peculiar issue with my Plesk 10 server. Whenever I create a NEW domain, the default permissions for the /httpdocs folder are 750 which causes the "you do not have permission to access this document" error when you try to access the site. I can manually change the permissions to 755...
  3. R

    How do I make different versions of Joomla available?

    In past versions of Plesk, I was able to easily allow a specific customer to install their choice of Joomla versions. For example, when 1.5 was just released, I had a number of customers who still wanted to use 1.0.15 while others wanted to go to 1.5. I was able to enable both versions and...
  4. R

    Where did my form submissions go?

    Unfortunately, there were never any email addresses configured on the server since we have our own onsite Exchange server. I checked the /var/qmail/mailnames/DOMAIN_NAME/ folder and there is nothing there.
  5. R

    Where did my form submissions go?

    I have a website that is using a very common formmail.php script to submit the contents of a form to a specific address. Instead of hosting email on the Plesk server, I have my own Exchange server. However, I forgot to go into the Plesk Control Panel and turn OFF mail services for my domain...
  6. R

    Very annoying and repeatable Plesk suexec issue

    Sorry to be a little ignorant about this, but I guess I'm a little confused when WaDavid mentioned that his servers "now have php via both mod_suphp and fastcgi". Can you clarify what this means? I have mod_suphp installed on my server and have configured it for a specific vhost. I also...
  7. R

    Very annoying and repeatable Plesk suexec issue

    WaDavid - Thank you, Thank you! Changing the "unmask" setting to 0022 worked perfectly. lvalics - You might want to add that little bit of info to your "How To: Setup a new box with PLESK" cheatsheet. There are numerous postings where people are having this problem. Most replies suggest...
  8. R

    Very annoying and repeatable Plesk suexec issue

    Could you please be a little more specific about which "mod_suPHP" settings I am supposed to check? I already created my vhost.conf file according to your "How-To" specifications.
  9. R

    Very annoying and repeatable Plesk suexec issue

    I have installed mod_suPHP, but I am STILL experiencing the issue where PHP scripts create new files with 600 permissions. I have even configured Joomla so that new files that are created are created with 644 permissions (which works properly if uploaded by Joomla Media Manager or FTP); however...
  10. R

    Suexec Problem

    Thanks for the followup! Can you explain to my why this happens with Plesk and not with other products like CPanel?
  11. R

    Suexec Problem

    I am having the same situation, have followed the instructions from lvalics, but have had the following problems: 1) After creating the vhost.conf file as shown in the instructions I would receive the following error when restarting Apache: "Syntax error on line 11 of...
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