• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    No mail server

    Please navigate to "Tools & Settings > Server Components" and click on "Refresh" button. Do you see MailEnable on the screen?
  2. S

    [PPP-17771] ASP.NET Configuration

    Hello Akos. It's a bug in Plesk (PPP-17771). It will be fixed in Plesk 12.5.30 update #6
  3. S

    After applying ASP.NET Setting - removing providername on ConnectionString.

    http://kb.odin.com/en/125765
  4. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    Please also checks the Windows registry sub-keys of the "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall" key after uninstalling MySQL 5.6.
  5. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    Look at mysql-5.6.26-winx64.log: --- Action start 16:06:03: INSTALL. MSI (s) (B8:BC) [16:06:03:803]: Running ExecuteSequence MSI (s) (B8:BC) [16:06:03:803]: Doing action: FindRelatedProducts Action start 16:06:03: FindRelatedProducts. MSI (s) (B8:BC) [16:06:03:804]: Doing action: AppSearch...
  6. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    You pass INSTALLDIR="C:\Program Files\MySQL\MySQL Server 5.6" parameter to mysql-5.6.26-winx64.msi explicitly, but install location is "C:\Windows\system32\rserver30". It's a very strange... Did you install "Radmin Server 3" on the server?
  7. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    You can try to reinstall MySQL 5.6 manually: 1. Uninstall "MySQL Server 5.6" 2. Remove "C:\Program Files (x86)\Parallels\Plesk\Databases\MySQL" folder. 3. start /w msiexec /i C:\ParallelsInstaller\parallels\PANEL-WIN_12.5.30\thirdparty-msi-Windows-any-x86_64\mysql-5.6.26-winx64.msi /l*v...
  8. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    Hello Mytas. Please execute: wmic product where "Name like '%MySQL%'" get Name, Version, IdentifyingNumber
  9. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    Please execute: wmic product where "Name like 'MySQL Server%'" get Name, Version, IdentifyingNumber, InstallLocation, InstallSource
  10. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    Please check the Windows registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MySQL AB\MySQL Server 5.6" again.
  11. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    Unfortunately, Plesk can't detect MySQL because it installed in C:\Windows\System32 folder: defpackagemng.exe is a 32-bit application and checks the C:\Windows\SysWOW64\rserver30\bin\mysqld.exe file existence. Please uninstall "MySQL Server 5.6" manually. Ensure, what Windows registry key...
  12. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    MySQL installed to not standard location, typical location: C:\Program Files\MySQL\MySQL Server 5.6\ Please check the file C:\Windows\system32\rserver30\bin\mysqld.exe existence
  13. S

    Error while installing Plesk 12.5.30 for my first ever time (Pulling my hair out!)

    Please check MySQL log file: C:\Program Files (x86)\Parallels\Plesk\Databases\MySQL\data\*.err
  14. S

    Plesk 12.5.29, 'mysql56-server-configurator' failed with code 1603, clear 2012R2

    Did you install MySQL 5.6 before Plesk? Please check the Windows registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MySQL AB\MySQL Server 5.6
  15. S

    Change file permission don't work

    Workaround: change the permissions via advanced file manager settings
  16. S

    Change file permission don't work

    Thank you for the report. The issue will be fixed as soon as possible.
  17. S

    horde: change password problem

    What kind of special character exactly?
  18. S

    Autoresponder class.MailNameFilesList.php

    Please execute --- "%plesk_bin%\mailmng.exe" --list-attachments "--domain-name=domain_name" "--mailname=mail_user_name" ---
  19. S

    Plesk is restarting SmarterMail

    This bug is fixed in Plesk 8.6.0.1 Update http://pleskwin.download.swsoft.com/Plesk/Autoupdate/plesk_8.6.0.1_update080819.20.htm
  20. S

    Webmail Error ! help me plz

    Make sure that PHP-4 is installed.
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