• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    unique common webmail server

    upgrading PP often causes webmail disruption, e.g: wrong file or directory permissions, default options such as max attachment size, even PHP settings change for larger PP upgrade. We are considering having 1 server cluster for webmail and we would like to collect experience from others. Has...
  2. P

    ORDE not sending attachment after plesk upgrade

    I meant "HORDE not sending attachments after plesk upgrade"
  3. P

    Horde IMP not saving emails in sent-email

    did you find out how to enable it for all users be default?
  4. P

    ORDE not sending attachment after plesk upgrade

    solved, do this: chown -R horde_sysuser:horde_sysgroup /tmp/.horde chown -R horde_sysuser:horde_sysgroup /tmp/.horde/* also consider doing the same on /var/lofg/psa-horde/psa-horde.log
  5. P

    imap account DISCONNECTED

    no details about when it happened but I can confirm that remove IDLE solved the issue
  6. P

    imap account DISCONNECTED

    same issue here with same configuration. Additional info: it happens with users in the USA with iphone (our servers in Europe). European users not impacted. Should we disable IDLE in IMAP_CAPABILITY in /etc/courier-imap/imapd?
  7. P

    Plesk 11.5 Horde reports "A fatal error has occurred" SQLSTATE[23000]

    same happened to us with plesk 11.5.30 MU20 (upgrade from 10.x), running in centos, customer complained this morning about it. 2nd attempt works, difficult to reproduce, probably session related.
  8. P

    "Backscattering" prevention is broke

    re: same issue here wirh 10.4.4 (postfix) Hello there, We can just emphasize this, had several customer complains about this recently, the last wrote us "please convey this to Parallels", I just did it! User expects a Quota warning error ( they dont understand the command refused error and...
  9. P

    How to delete domain after failed migration?

    We did migrate from a plesk 9 node to a plesk 10.4 node, for some reason the migration failed for a few domain (was related to quota issue) When attempting a new migration, plesk returns error related to 'existing FTP username'. We checked passwd, indeed: the user had been created after the...
  10. P

    FTP issue after migration on VC 4.7

    we run a dozen of plesk 10.x servers on VC 4.6. We migrated to a new VZ 4.7 node, since then FTP refuses connection to the plesk CT (connection refused). A quick check shows that no service listens to port 21. Xinetd is running. in /var/log/message we read: Dec 25 13:00:18 prod5...
  11. P

    Health monitoring doesnt consider RAM upgrade

    re: happens again! 1 day later customer received this email, Yellow signal triggered, why? no reason for that? Server: xxxxxxxxx Server health parameter "Memory > Real memory usage" changed its status from "green" to "yellow". top - 11:38:02 up 1 day, 14:46, 0 users, load average...
  12. P

    Health monitoring doesnt consider RAM upgrade

    re: known issue known issue: http://kb.odin.com/en/9431 fixed!
  13. P

    Health monitoring doesnt consider RAM upgrade

    Customer upgraded VPS subscription to 1Gb (from 512MB). free returns 1Gb: OK PLESK server info reports 1Gb ram: OK But health monitoring keeps sending warning about RAM limit exceeded. In fact it still considers 512mb: 61.9% used (317 MB of 512 MB) Server reboot didnt help. How to...
  14. P

    spaced used in /root

    overtime, upgrade after upgrade, it is about 1.5Gb of data under /root (see under) Customer asks if we can delete all those directories (mostly rpm packages) Is there any problem to delete all those directories? APACHE_2.2.12 MYSQL_5.1 ppsmbe.inf3 setemplates.inf3...
  15. P

    Plesk 9.5.2 for windows doesnt find any update

    Hi Igord, didnt get it: we do have plesk10.x template installed on that Windows HW node (Virtuozzo 4). We use PBAS, how can we upgrade that plesk node from 9 to 10? We tried to migrate the few domains from that plesk 9 to a new windows plesk 10 node but migration fails, hence we now need to...
  16. P

    plesk 10.3: DomainKey-Status: no signature despite correct domainkey configuration

    Hello, domainkey is enabled for outgoing email at server level; DNS entries dor domain keys do exist for the domain. Option "Use DomainKeys spam protection system to sign outgoing e-mail messages" also enable at domain lebel. Despite all this Postfix will not signout any outgoing email...
  17. P

    Plesk 9.5.2 for windows doesnt find any update

    We do have plesk 9.5.2 for windows (64bits) running in a VZ 4.0 VPs. Surprisingly, we can't update to any version above 9.5.2, for the simple reason that plesk doesn't find any update. The replication server is set to http://autoinstall.plesk.com When clicking on upgrade, Plesk return 'no...
  18. P

    domain alias very slow under PP 10.3

    Hello, adding a domain alias under PP 10.3 takes a few minutes. Do you experience the same? Is it a configuration problem? Cheers! Philippe
  19. P

    451 Error: queue file write error (only when using postfix)

    by far the most interesting analysis, great job! What would be the impact of removing stmpd_proxy_filter? Will spamassassin and Drweb still be in the loop? NB: do you see any explanation to our observations: we had a dozen of containers running plesk for almost 1 Year, we upgraded Virtuozzo...
  20. P

    451 Error: queue file write error (only when using postfix)

    since 24h not a single error,all email services OK, 7 containers without any problems! How to explain those 'waves'?
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