• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. T

    Issue Messages from a Plesk component appearing on root ssh console

    @TimReeves, The config settings in drweb_handler.conf are or should be barely relevant. The config settings in drweb32.ini should be relevant. Can you check that you have in drweb32.ini the following entries 1 - LogFileName = syslog 2 - SyslogFacility = Daemon and please note that...
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    Issue Messages from a Plesk component appearing on root ssh console

    @TimReeves I think that you should have a look at /etc/drweb/drweb32.ini and make sure that OutputMode = Quiet Also have a look at this : DRWeb logging to console If it is not OutputMode settings, then there might be some other culprits. Also, the recommendation to reinstall Plesk Antivirus...
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    Allow for FTP resume

    @realaaa@ I think that we have to avoid misunderstandings. The FTP client is essentially the "source", connecting to a "target" - the FTP server. To be precise, the "source" is actually a server upon which the FTP client resides - when referring to the "source", it is both the server and the...
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    Issue Connectivity issues in Ubuntu Server 22.04

    @ItsPerona After reinstalling systemd-resolved service, it is not recommended to edit /etc/resolv.conf directly, as @Raul A. indicated already. Please contact stratoserver first and ask them for the correct DNS resolvers that have to be added. When knowing the correct resolvers, then...
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    Issue Connectivity issues in Ubuntu Server 22.04

    @ItsPerona First of all, you should check the status - run the command : resolvectl status If the appropriate services are not running, then you should start them and inspect the contents of the resolv.conf files. Again, you should be aware of the fact that many files might be missing or...
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    Issue Connectivity issues in Ubuntu Server 22.04

    First of all, check whether you have the file /var/run/systemd/resolve/resolv.conf If you do not have that file, then your Plesk instance has not been installed properly. If you do have that file, then you are missing a symlink (the file /etc/resolv.conf is a symlink to aforementioned...
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    Input Enormous price increases yet again for 2025

    @bootted and especially @manni This statement is about right, but not entirely. In fact, the most cost effective solution and hence alternative is to (re-)create your own hosting solution with Apache, Nginx, some necessary services and scripts and a GUI for the hosting customers. Cost...
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    Question Setup Plesk behind a load Balancer

    @Airborne3d There are some basics to consider first, before starting the installation of a HA cluster. The statement is misrepresenting what actually is possible : (almost) every type of software can be installed WITHIN a cluster. Plesk is not different. However, Plesk itself does not...
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    Allow for FTP resume

    @realaaa@ and @xerex The statement obviously has an answer related to practical reasons. The additional ProFTPD config to resume file uploads has to be "possible" in the sense that at least the following criteria should be met : - the connection is not permanently broken, (and) - the FTP...
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    Issue Out of memory but plenty of memory

    @Franco The post by @mow should be read with attention. I did not want to dive into the "VPS pitfalls discussion", since I sincerely hoped that the recommendation to use a dedicated server would be sufficient. @mow is right though .......... and I can add that 1 - most virtualization...
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    Issue Out of memory but plenty of memory

    @Franco This statement are very indicative of the problems that you have. In essence, when tweaking the MySQL settings, one will easily get to 8GB of memory usage - your VPS is not sufficient. Please remove the [mysqld] innodb_buffer_pool_size=2GB innodb_log_file_size=512M...
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    Issue Out of memory but plenty of memory

    @Franco, This statement might seem reasonable, but the real truth is that you cannot figure out what the root cause of the problem is when using your VPS. After all, your host / VPS environment simply "stalls". In essence, a new dedicated server allows you to investigate the issue .... it...
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    Issue Mail are coming in really slow on Plesk server

    Yes, it might help. No, it is not certain to help. In essence, greylisting functionality is one of the major culprits within the Plesk environment. However, the DNSBL blacklist checks can also add to delays and/or the amount of mails (especially spam) can contribute to delays in mail...
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    Issue IP Access restriction - locked out of PLESK

    @weareimpulse It is not a good thing to (only) use the "Restrict Administrative Access" functionality. The best way is to setup Plesk Firewall extension with : 1 - SSH : allow access to IPs chosen, deny all others 2 - Plesk Panel : allow access to IPs chosen, deny all others and please...
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    Issue Out of memory but plenty of memory

    @Franco, It seems to be the case that your host server - upon which your vps resides - is causing issues. I am not sure whether you installed Plesk on a VPS or just run MariaDB on a virtual server. In theory and in practice, the solution from @pleskpanel should be sufficient : [mysqld]...
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    Input Enormous price increases yet again for 2025

    To be honest, the whole "licensing model" is a bit odd. It is not about the domain limit - at least, it should not be about that. In essence, the Plesk Panel that you are paying for should be something like a "full-price-for-a-full-package". But it is not - the licensing model is a mirror...
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    Greylisting - CLI

    Not a stupid question at all - it is a very valid question. Valid, since there is no clear-cut answer. In essence, I can make an educated guess by stating that part of the development team used to be located "abroad" and also by stating that - in theory - there was (past tense) not very much...
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    Question Massive price increase for reseller licenses?

    Again, Plesk is not able to provide an optimal Nginx based caching mechanism, as has been explained. One cannot compare with Open Lite Speed on Webuzo. In addition, the major bottleneck in Apache + Nginx setups on Plesk is still Apache, not Nginx. Plesk itself is not really complex, it is...
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    Question Massive price increase for reseller licenses?

    I am sorry, but this is comparing apples with pears. And that is exactly the promise of Open Lite Speed, as demonstrated on their own page : a comparison of "speed" (i.e. performance) of WordPress sites on Open Lite Speed (LSCache) with Nginx (FastCGI cache) and Apache (W3 Total Cache). I am...
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    Question Massive price increase for reseller licenses?

    Absolutely valid points ...... both the positive and negative points made. However, I really appreciate your contribution due to the fact that is different from the "usual" contributions - different in a positive way. Thank you! PS Sure, Plesk Team should focus on gradual implementations...
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