• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

error

  1. V

    Issue Error in permissions of Plesk file after an update. [ERROR]

    Hello there, After a failed automatic update of Plesk, I noticed an error regarding permissions in some of the file packages with the repair tool. I tried to repair it and I got the following message: Repairing incorrect permissions WARNING: Skip fixing 'plesk-libboost-1.84': Cannot find...
  2. learning_curve

    Resolved Permissions on some of the files packaged by Plesk are incorrect[ERROR] - Post 18.0.69 Upgrade

    Previous to the 18.0.69 release of Plesk, we've not had an issue exactly the same as this. In the 18.0.69 Change-log under "Linux" there is this entry: The work carried out on this ^ may / may not be related. Hopefully, Plesk can advise: Details: a) Upgraded Plesk from 18.0.68 to 18.0.69 no...
  3. q-quan

    Resolved Windows Server 2025 - Plesk Obsidian 18.0.69 - msodbcsql17 dependency

    The long-awaited release of Plesk 18.0.69, with support for Windows Server 2025 is here. Unfortunately, trying to install Plesk on my freshly provisioned VPS yields the following error: ERROR: Unable to install the "plesk-engine-18.69.52524.noarch" package. The following could cause the...
  4. S

    Issue GetDatabases Rest API Fatal Error

    Hi All, Recently the API call to the /databases endpoint is not working properly without a "domain" parameter. It used to work without any issues before. Having the ability to find if a database name already exists in the server is very beneficial as it allows you to create databases/domains...
  5. P

    Question Error 200 delete User API REST

    Hello, I have a problem with my program that gives me a vague error. I use REST API with a key generated with the extension "Keychain for API Secret Keys" Everything works well (user creation, information retrieval, change account status) but it is impossible to delete the user. Instead, it...
  6. J

    Issue ApolloError | Message Response not successful: Received status code 413

    Plesk Obsidian 18.0.66 Update #2 Web Pro Edition OS Ubuntu 22.04.5 LTS i have trouble the attached error please help me to resolve this issue
  7. I

    Resolved How to Fix Sitejet Access Error on Plesk Without Migrating the Website?

    The issue I encountered is that after not accessing Sitejet for some time, I attempted to modify the website and encountered the error shown in the attached image. I did not migrate the website or make any changes. I would like to know if there is a solution to this issue. I have another server...
  8. HHawk

    Issue Several Plesk servers 100% full. Sigh.

    Seems Plesk is getting more issues by the day. Now we already noticed about 12 servers which are completely full! Without any changes/updates. Seems to be caused by Browser Log (my best guess). Thanks Plesk. Great work once again!!
  9. S

    Issue no installation of components possible anymore

    The error occurred when I wanted to migrate something via Plesk migrator, an error occurred, then I uninstalled the Plesk migrator.A new installation is no longer possible but for all uninstalled components It is possible that the performance booster has changed something in the database.I...
  10. K

    Issue Cannt login plesk after update- Internal error

    I see these error when i try to login in all my Plesk instances, how to fix it?
  11. R

    Backup creation via WordPress Toolkit: mysqldump: Got error: 2019: "Can't initialize character set utf8mb3 (path: compiled_in)" when trying to connect

    Hi everyone, We have some customers who create backups using the WordPress Toolkit with the provided function of it. Some of them (maybe all of them) get the following error: "mysqldump: Got error: 2019: "Can't initialize character set utf8mb3 (path: compiled_in)" when trying to connect" It...
  12. I

    Question Log in error (ERROR: syntax error, unexpected '?' (Helper.php:569) in Plesk Web Pro Edition

    Hi, I got error when ı tried to log in Plesk. ERROR: syntax error, unexpected '?' (Helper.php:569) is there any idea for resolve it?
  13. D

    Issue Failed: Service: cloud-config.service, cloud-final.service, cloud-init-local.service, cloud-init.service

    Hello everyone, since the last updates I have had the following error messages in the action logs for the services: cloud-init.service cloud-init-local.service cloud-config.service cloud-final.service Unfortunately I can't find the error: Execution status has failed with exit code 3...
  14. S

    Issue Error changing from litespeed to apache

    Hello, I am trying to change a server from litespeed to apache but I have an error when I do it: Line 146 (in the middle): If I went back it worked again but under litespeed... Any ideas?
  15. M

    Question Upgrade MariaDB 10.3 to 10.11 via Plesk 18.0.61 on Debian 10

    root@vps-b564bb81:/# sudo tail -n 100 /var/log/mysql/error.log 2024-05-28 15:33:01 0 [Note] InnoDB: Setting file './ibtmp1' size to 12 MB. Physically writing the file full; Please wait ... 2024-05-28 15:33:01 0 [Note] InnoDB: File './ibtmp1' size is now 12 MB. 2024-05-28 15:33:01 0 [Note]...
  16. F

    Issue Suddenly several root folders appear in the file manager

    Hello, Recently, several root directories have been displayed in the file manager of a subscription (dev, etc, usr and var). All four folders belong to the user and the root group. These have not been displayed recently and are very confusing. Additionally, I don't want the user to have access...
  17. A

    Issue Problems with fail2ban

    Hello, good morning. I hope someone can give me a hand. I currently have a problem with fail2ban. At first everything was working fine but after modifying the fail2ban bad bot file How to Avoid High CPU Load & Block Bad Bots with Plesk I got some errors like the ones mentioned here: Unable to...
  18. P

    Resolved Plesk update: ERROR while trying to backup MySQL database

    Hello, I tried to update my Plesk version from 18.0.47 to the latest available one (18.0.60) from my Plesk panel (Tools & Settings>Plesk>Updates) and got the following error : I didn't find anything about this specific issue on the internet. The only similar case I found didn't really resolve...
  19. V

    Issue Plesk Monitoring Error

    Hello, I am getting the following error when I try to open Plesk Monitoring: 2024-02-20 23:12:34 ERR extension/monitoring /opt/psa/admin/plib/modules/monitoring/library/Http/HttpClient.php(128): Response parsing error: Syntax error 2024-02-20 23:12:07 ERR extension/monitoring Unexpected...
  20. C

    Issue New Configuration not created

    Hi everyone! I manage a plesk Server with Plesk Obsidian 18.0.57. I'm a real newbie, I'm sorry. Anyway, one week ago I could no longer access the Plesk Dashboard and a page was opened with writing: So even if the IP was pingable I cannot access. I asked to my provider and I don't what they did...
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