• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

ftp issue

  1. J

    Issue FTP data not updated

    changes cannot be done with ftp access
  2. M

    Resolved FTP Error-Connection established, waiting for welcome message...

    Dear Team, I'm evaluating Plesk & I'm facing issue is FTP. I'm getting an error in my ftp client. Connection established, waiting for welcome message... If I use FileZilla Server then It works properly with it. I'm unable to use FTP functionality of Plesk.
  3. F

    Issue Always FTP error: 425 Unable to build data connection: Permission denied

    Hi, i'm sorry i know that there is many other thread like this but i've try all solutions but anything solve that problem. if i try to connect with active mode and i've the error on subject. Instead on passive mode i've connection time out. My plesk server is behind NAT so i've follow that...
  4. wvanderzee

    Resolved Add FTP account not available

    My web hosting uses Plesk (web host edition). I need to create an additional FTP account, but the web interface doesn't offer this option, see screenshot. Any suggestions? I read the instructions here: Adding FTP Accounts. But the option FTP access is not avaible. My web hoster doesn't offer...
  5. P

    Issue domain ftp showing iis default files

    Hello, I have this strange issue. I have setup a domain in windows plesk 12 and have added ftp user. I have also set ftpdir to httpdocs but whenever I connect to ftp I see following files/folder aspnet_client iisstart.htm welcome.png I think this is iis default page files. What is wrong with...
  6. tobias888

    Resolved FTP connection

    hello when i try and conenct to plesk multi server to test out ftp connections the ftb connects to the server but it dosent get the home catalog for that user instead it gets a error saying failed to get catalog list. as you can see the TLS handchake is correct and the client gets connected. but...
  7. C

    Resolved FTP not working

    Total newbie here. Just got a virtual server running ubuntu 16 with Plesk Onyx. Everything's great, but I can't make FTP work. It's not an issue with users or passwords, I can't even make an FTP connection to the server. Tried with both Windows 7 FTP client and Filezilla, but neither works. I've...
  8. DevBox

    Issue FTP issue on brand new install

    Hi all, I just cannot browse the httpdocs directory via ftp access on a brand new onyx install. I check permission, also do correct it but still can't figure out, any idea, thanks.
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