500 - Internal Server Error login

[KrishnaR]

Hi,
I was having some issues getting my .pl files get to work, cos I was receiving 500 Internal Server Error and I did find a thread here indicating to use this code /usr/local/psa/admin/sbin/statistics --calculate-all and I've used it and now I'm blocked out from my admin panel

I tried with service psa start
and I got this back:
Starting psa... done
Starting xinetd service... done
Starting named service... done
Starting mysqld service... done
Starting postgresql service... failed
Starting psa-spamassassin service... done
Plesk: Starting Mail Server... already started
Starting mail handlers tmpfs storage
Starting psa... done
Starting drwebd service... failed

So I started drwebd service and got this at the end:
Key file: /opt/drweb/drweb32.key - Key file was not found! (No such file or directory)
A path to a valid license key file was not specified.
Plesk authorization failed: HTTP request error [6]
Error: Plesk Software not running.



What can I do? Please advice - I really don't know what to do, to get my access to admin panel back.

 

[abdi]

By being blocked out, do you mean the admin login URL does not Load or you just can't login despite it loading?

 

[KrishnaR]

I mean when I access to :8443 the first thing what I see is 500 error. There is no login form displayed, only 500 error blank page.

 

[abdi]

What do you see in the logs when you try opening the panel?

tail -f /var/log/sw-cp-server/error_log

 

[KrishnaR]

2012-08-11 23:08:04: (mod_fastcgi.c.1000) the fastcgi-backend /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm failed to start:
2012-08-11 23:08:04: (mod_fastcgi.c.1004) child exited with status 1 /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm
2012-08-11 23:08:04: (mod_fastcgi.c.1007) if you try do run PHP as FastCGI backend make sure you use the FastCGI enabled version.
You can find out if it is the right one by executing 'php -v' and it should display '(cgi-fcgi)' in the output, NOT (cgi) NOR (cli)
For more information check http://www.lighttpd.net/documentatio...astcgi-program
2012-08-11 23:08:04: (mod_fastcgi.c.1012) If this is PHP on Gentoo add fastcgi to the USE flags
2012-08-11 23:08:04: (mod_fastcgi.c.1105) [ERROR]: spawning fcgi failed.
Must be suid root

 

[KrishnaR]

Ok, host fixed it for me just now, just I have no clue what they did. I think they've restored default values in admin Plesk area somehow.

 

[abdi]

Alright, that is great ...

 

[KrishnaR]

Thank you for helping me. My host was so nice to tell me what they did and to be honest it was simply the reinstall option like I said above. That was the command they've used yum reinstall sw-cp-server-1.0-7.201106221136.rhel6.x86_64 Hope this is gonna help someone who have/is having/had the same problem as I did

 

[abdi]

Wow, that was drastic but well it solved your problem!