7.5.3 upgrade failed, server doesn't boot. URGENT HELP, PLEASE

[hovik]

I'm running Plesk 7.5.2 on RH9. Recently the auto-upgrader suggested to download and install 7.5.3. After some time I received an email saying that the upgrade procedure has failed.

I tried to log in to the control panel as admin, but after validating the password, the panel brought an empty page. I tried it several times - same result.

I then rebooted the server and it didn't come up.

I switched to 1and1's rescue shell and found out that the filesystem looks ok, and no signs of failure in the system logs. The server actually starts up, works up to a minute or two and then suddenly goes down.

I need urgent help on this, since I host many web sites. Thanks!

I already contacted the support, no answer so far.

 

[sieb@]

Did you contact 1and1's support? Can you ssh into it at all? A PSA update itself won't crash a server, just PSA itself.

 

[hovik]

I'm able to start a rescue shell from RAM, from where I see everything on my disks.

The error message in the upgrade log was:

Database integrity check failed: duplicate values of (upgrade_date) exist in table upgrade_history

I managed to start mysqld and httpd in the rescue shell, then removed all records from this table 'upgrade_history', and am now trying to run the upgrade from the command line.

Will keep you posted.

Any suggestions on what might cause the server shut down immediately after boot?

 

[hovik]

The upgrade went through smoothly this time, but the server still doesn't start!

I need this to be fixed urgently. Please, please.