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$_SESSION is set to: FALSE - how can i change this with safety?

P

prokopiss

New Pleskian
greetings

i am trying to install hesk help desk in a subdomain and i am getting error messages

in the hesk support forum i found this:
http://www.hesk.com/knowledgebase/?article=23

my problem is that the $_SESSION is set to: FALSE and that is wrong
so, can you please tell me how can i fix this problem to my installation? (i am on private server, with full access)

thank you for your time and for your support
 
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