• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

A newer version of the product is already installed

F

filipersimoes

Guest
Hello,
I’m trying to install Sitebuilder 3.2 but I’m keeping receiving a message that I already have a newer version installed but I already uninstall the 4.5 from my Plesk. What should I do?
Thanks
 
It seems removing was not complete. Make sure that Sitebuilder is missing in Add/Remove programs, Sitebuilder installation folder does not present on disk and Sitebuilder database is removed also. If everything is fine with that, most probably you will need to check registry for Sitebuilder entities and remove them.
 
Hi, thanks for replying!
Sitebuilder is missing from Add/Remove programs but there is a Sitebuilder folder in the Plesk folder. What should I do? Do I just need to delete Sitebuilder folder? And how can I remove Sitebuilder from the database?
 
Yes, try to remove Sitebuilder folder. As for removing Sitebuilder database you will need to use MSSQL manager for this, for example. Sitebuilder uses MSSQL database.
 
Hi, I did remove the folder and from the database but still getting the same message. What should I do now? Thanks again
 
Hello, I just find out how! I did erase many entries from the registry and work fine. Thanks!!
 
You must log in or register to reply here.

Similar threads

D
Resolved In UI it is showing it have version 18.0.67,but not really
Replies
2
Views
536
danielchau
D
T
Issue WP Toolkit incorrect vulnerability and version reports
Replies
4
Views
920
TurnRound
T
E
Issue Centos/Almalinux conversion - preconversion check error
Replies
1
Views
605
Bitpalast
Bitpalast
I
Issue Cannot install new Imunify
Replies
7
Views
2K
LionKing
LionKing
A
Issue Mail queue very slow with 10 min delay
2
Replies
22
Views
2K
apis
A
Back
Top