• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Account changes for support.plesk.com: Disqus comments lost? No option to change (visible) user name

B_P

Regular Pleskian
Hi all,

When did Plesk (yet again?!) change which accounts to use?
- So now we need to use a different account to sign into support.plesk.com (I think there was stuff on zendesk.com before?)?
- Also, is it correct that all previous comments on support articles that have been made through disqus are lost?
- What is annoying: When clicking on "My Profile" > "Edit" on support.plesk.com I cannot change my username ("The name, profile photo, phone, and email are set automatically. You can't change them here."). However, it is not stated here, where this data can be edited. At least from Plesk 360 it does not seem to synchronize (automatically). Also: It might be helpful to have two different names: a public nick name and the actual name of a user to be used for support issues.
 
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