Adding Clients --URGENT

[xteamEXtreme]

I just had Plesk for Windows 7.5.1 installed, when I try to add a client I get the error:

Warning: mysql_query(): Unable to save result set in C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3 on line 160

Clients >

ERROR

Unable to query: Unknown MySQL error

--------------------------------------------------------------------------------

0: C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3:162 psaerror(string "Unable to query: Unknown MySQL error") 1: C:\Program Files\SWsoft\Plesk\admin\htdocs\clients\cl_new.php3:9 db_query(string "select COUNT(*) from clients")

Someone please tell me how to fix this.

 

[xteamEXtreme]

anybody out there?

does any SWsoft employee/developer read these posts??? I am having the worst time trying to get support on a product I am paying for. I have just licensed Plesk 7.5 for windows and I am UNABLE TO USE IT SINCE I CANNOT ADD CLIENTS!!!! this seems rediculous (not that the error happened, but that nobody will help me solve it!)

 

[knocx]

it seems there is a security issue does psaadmin user have rights to write in tmp directory?

 

[xteamEXtreme]

thank you for your reply,

if you are referring to C:\Program Files\swSoft\Plesk\tmp then yes the psaadmin user has full access to that folder.

Would that have any bearing on the mysql error i'm getting?

 

[knocx]

did you look into your PSA DB , port 8306,

please check your clients table , if there are no records present try to adding a client manualy to db and see what happens.

Seems there is a MySQL problem

--knocx