• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Admin password recovery

Notpleased

New Pleskian
I have forgotten my admin password for Plesk. I have tried the password recovery but I get this message:

Information: The administrator's password cannot be sent by e-mail for security reasons. To view the current administrator's password, run the command:'%plesk_dir%\bin\admin.exe --show-password'.

When I try to run this command in windows on the server where plesk is installed it will not work.

I have also tried to run it like this: "%plesk_dir%\bin\admin.exe" --show-password

a box will open but again nothing will happen.

Can someone please advise me as to how I can retrieve my password.

Plesk 11.0.9
Windows server 2008 R2 standard
 
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