After 11.0.9->11.5.30 Plesk stopped renaming maillog as maillog.processed

[burnley]

This seems so far to be isolated to one particular server. The file /usr/local/psa/var/log/maillog hasn't been renamed as .processed since 22nd of August and now it's 516MB in size. Where can I look and how do I fix it?

 

[burnley]

Also, probably related, the webstats haven't run since 21st of August.

 

[Nikolay.]

Yes, this is most probably related, since both tasks are invoked from Daily Maintenance script. Check that relevant cron jobs are present, e.g. (location may differ depending on OS) via:

# grep -r Daily /etc/cron*
/etc/cron.daily/50plesk-daily:/opt/psa/bin/sw-engine-pleskrun /opt/psa/admin/plib/DailyMaintainance/script.php >/dev/null 2>&1
/etc/cron.monthly/50plesk-monthly:/opt/psa/bin/sw-engine-pleskrun /opt/psa/admin/plib/DailyMaintainance/script.php monthly >/dev/null 2>&1
/etc/cron.weekly/50plesk-weekly:/opt/psa/bin/sw-engine-pleskrun /opt/psa/admin/plib/DailyMaintainance/script.php weekly >/dev/null 2>&1

 

[burnley]

Nikolay, here's the output on the server:
grep -r Daily /etc/cron*
/etc/cron.daily/50plesk-daily:/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php >/dev/null 2>&1
/etc/cron.monthly/50plesk-monthly:/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php monthly >/dev/null 2>&1
/etc/cron.weekly/50plesk-weekly:/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php weekly >/dev/null 2>&1

At the moment I'm suspecting some sort of timeout that kicks in and prevents the job completion.

 

[Nikolay.]

Try running the script manually. Check the output for errors.

# /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php

 

[burnley]

Nikolay, that's exactly what I've done yesterday morning and after more than 24 hours I had to gave it the CTRL+C salute cause it just wouldn't finish.

# time /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php
2013-09-03T09:19:17+10:00 ERR (3) [panel]: Error during calculation disk usage for mailnames on service node local : Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory
Unable to calculate Maildir++ size: No such file or directory
System error 2: No such file or directory



real 1556m56.210s
user 0m2.100s
sys 0m1.085s

 

[Nikolay.]

Judging by errors this looks like inconsistency between DB and file system. Don't know why it works so long, but the script may work pretty long if there are many entities in Plesk.

I suggest you contact support team so they can resolve the issue directly on your server.

 

[burnley]

That's what I've done and they helped me to get it fixed. For the archives, I had to run "/usr/local/psa/admin/sbin/mchk --with-spam", followed by re-running the daily maintenance script again manually.