• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved After update to 18.0.29 no login possible

Q

Qhiliqq

Basic Pleskian
Hi,

after upgrading to V 18.0.29 Update 1 I can't add a user to my hosting package.
It will be added but I can't login with the given username and password. Both are correct...

Also I can't login to WHMCS anymore which is running on a vhost in plesk.

There must be a problem with sessions or something like this.

The update itself went through without errors.

Maybe somebody has a solution, before I have to reinstall plesk and restore my backup.

I tested:
plesk repair installation
plesk repair fs
plesk repair all
 
The problem with the plesk users are fixed.
I don't know why but I have to enter a email-address in the username field, then a login was possible.

Now WHMCS is able to fix their problem.

Thanks anyway.
 
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